ive read that there are stores that have group commission in the midwest, is this true and can the details be shared, thanks
Putting in a notice?
So, I am about to accept a job offer and I am curious as to if Verizon accepts notices anymore. I had someone put their notices in a few months ago and they worked til their last day. But I have also read that people are let go once they give a... — read more
What is with all the retail store security updates?
They have installed new surveillance cameras, took away all the door stops (we even have to keep the break room door closed) now the manager had an announcement that we can’t use the back entrance at all. Also we were advised that “they” are... — read more
Store commissions coming and confirmed.
Entire districts in TX will move to a new store quota commission structure starting next month. GMs are having their webinars this week with all the details. If anyone in Texas has more info, please chime in.
No commission?
I ( 13 years w big red) had asked my useless manager (8 years w big red) if he's heard anything about vz getting rid of the commission structure. He gave me the "oh naw, naw. You know we don't play when is comes to da checks ya heard". (Wtf?) I... — read more
Leaving VZW - question about benefits
I've been making sh*t money because of the quotas in retail so I have found myself a new job. It does not start until mid January though so I'm sitting on my hands waiting to put in my two weeks. Does anyone know how long your benefits last after you... — read more
Anyone else hear that next round of RIFs is sometime in March 2018?
Heard from one of those in upper management and several IT workers as well. Hard to work when under constant worry of being riffed.
awesome site for wireless info
https://www.thelayoff.com/verizon-communications
You're kidding, Right?
Hey, retail store people who seem to have a penchant for complaining and complaining, could you weep and complain somewhere else, like on the appropriate section of thelayoff.com? Your endless 'woe is me' stories have become tiresome, and are totally... — read more
DM calls employee “Hot Chocolate” keeps jobs for 18 months
DM in Dallas who called African American employee “Hot Chocolate” is gone after 18 months of investigation. We should all email HR and ask why it took so long and who is responsible. He was white male.
December quota
How is December quota looking out there. Everyone post this year to last year. I will start 56 new 108 renew. Last year 32 and 55 wtf
If you get laid off
If you get laid off, fired or let go from Verizon will your new employer know during the background check ?
The facts about retail transformation
Okay, I saw the webinar today, and everyone in my store is freaked. Including management. They tried to spin it as great for us, we’ll be selling and making more, etc. it’s extremely obvious they are just going to make us totally obsolete. So what’s... — read more
401k payout
I am a-- 9 years in wireless and dec 23 is my last day. Does anyone know the amount of time after last day you recieve your 401k payout? Im investing on my own and wondering anout time frame. Thanks for any info
Retail Sales Reps post what you are gonna make commission wise for this month
I’m trending to make $702.11 this month.
Does anyone else
Have a manager that speaks a different language (ebonics?). Pretty sure all the kool-aid they've been drinking has affected their motor skills and speech. Same with our DM. This is absolutely frustrating when being coached and not having a clue on... — read more
Layoff reasons
Many have listed their opinions on the layoffs and why they have occurred. I'm curious as to how many people questioned the reasons and what they were told. For example, during the layoff announcement did you ask why you were selected? If so what was... — read more
Phone discount. What happens.
When these gifs happen, what happens to the employee phone discount? Does the person receive their severance and then the next billing cycle the 50 percent discount is removed? Or does it take a while?
It's that time again
Resource Teams, order processing, account management teams begin looking this morning for your next opportunity...
Retail transformation = Retail going away
Writing is on the wall, the company keeps coming up with more and more ways to keep traffic out of the stores, we are already so slow that nobody is hitting quota ( I'm in an A store / smart store ). Quotas are outrageous, managers are telling us... — read more
I know it sounds crazy....
But do you think they'll change the name from Verizon to Humizon? That way we can push more hums
Retail Transformation Webinar
A webinar rolled out today, and if you were on the call... they are now having us selling device out. Leaving it in the box, not turning it on to activate it and sending the customer out of the store to do their own content. Same with trade ins. We... — read more
Retail Store Employees has your pay went up or down this year
if your pay has went down how much has it went down this year ???
Eisp???
I hear a lot of talk about the wireless side unionizing but the more important topic is....WHEN IS THE NEXT EISP??
Bye bye retail!
See ya later retail. Hello automation online. And indirect. This transforming retail bs is bad don't be sheep and buy in. many many retail stores WILL CLOSE SOON!
Former CWA member
I was a former CWA represented vzw employee am non working in a different location non union it is a night and day difference non union is better. If you decide to join a union and win a election with 50 percent plus one your bargaining will be... — read more
Sell, sell, sell! mentality is costing us customers
Seems a lot of sales folks have forgotten why they are there...to serve the customer!. Not just slam items the customers don't need. Its the climate of VZ that puts the focus on Sell...Sell...Sell. Obviously the management doesn't have a clue either... — read more
Union! Union! Union!
I want to respond to those that say the underperforming will want to join and the over performing will not. I and my over performing compatriots in my district want a union. If you can't see that you will benefit no matter your performance then stfu... — read more
Wireline Question
Do they hire anything other than temporary employees?
I think I will go work for Sprint
Can you hear me now. Hehe
Retail is hiring
How many stores out there are hiring? We have several open positions. Good business this weekend too.
BVUSA——-ANOTHER EVENTFUL DAY
My SMB MGR WAS ON THE PHONE WITH HR FOR HIS SHADY WAYS........EVERYONE SHOULD GET THEIR FAIR SHARE.....BIZ DEALS SHOULDNT BE JUST HANDED TO THE CHOSEN ONES....WE NEED A UNION!
I like the sound of unionizing Wireless, lets do it!!
Where do we start?? Anyone from CWA want to chime in here?
Set your own phone up!!
How do you all think that’s going to go over? We’re hearing the new process to shorten wait times is to just not set phones up anymore. What impact do you feel this will have on the company? Where’s retail headed?
HUM
Don't forget to tell them about the hum
Message for Verizon Leadership
To run Verizon, you HAVE TO HAVE employee loyalty - you are eroding it daily and it's time to turn the page. To earn loyalty you need to IMMEDIATELY DO the following: Take real risks for your people Stand up for us Give us what we need Be here when... — read more
Professionalism
Do you have any idea how bad it looks for the company and the rep that in the middle of the transaction the manager comes up (in front of the customer) and asks what are they buying? How much accessories are they buying? Did you tell them about the... — read more
Hums
Does verizon really think people want this? the only way to sell it is to trick people into buying it. This is against policy. Why is upper management turning a blind eye to this??