Verizon is planning layoffs as its customer service team moves overseas to save money. The nation's largest wireless provider, Verizon, alerted more than 6,000 of its customer service reps on Wednesday letting them know that due to "restructuring"... — read more 

Will there be more layoffs tomorrow?

Our CEO, Hans and his soon to be replacement, Sampath have no loyalty to American workers. It's no surprise that they are offshoring so many support roles to foreign workers. You get what you pay for though. These vendor agents are dishonest and... — read more 

I “hear” a large majority of customer service will be laid of regardless of reapplying for positions since overseas hiring. There will be a small scale of US employees retained for the “3” categories.

What teams / portfolios have been hit across GTS?

VZ died when we went to team compensation. Disgrace. You want reps to sell then revert the changes from years ago!! You cannot expect Reps to sell knowing they their peers are dragging along with their mediocre clerking performance. Enough is enough... — read more 

Is customer service getting laid off and when?

Does anyone know what is happening to PACT?

https://twitter.com/TheLayoff/status/1661436637086351361

Am greatfull to Verizon. 20 years 6 months given to serve the most important part of this Business,, The Customer.. noon should bash the company that in my culture to say, put food on my Table and who work for this vreat company.. regardless, I will... — read more 

Cut out all the directors and executive directors 75% stock packages and 40% bonuses. Since when are they part of the executive branch or C suite. ESP some of the directors with 3 or 4 direct reports. No one seems to bring this up but time to... — read more 

https://www.theverge.com/2023/5/24/23736422/verizon-customer-service-layoffs

Got notice today. I am a young high performer. Looks like my job was outsourced. Don’t believe the narrative that it’s only affecting older folks close to retirement. On another note, what kind of f-ed up Squid Game, Hunger Games work culture is... — read more 

Sups and SMs are calling front liners who are on corrective actions and terminating them.

!!!!HANS IS THE PROBLEM!!!!Anyone who has been around this company long should clearly be able to see that it is failing due to bad leadership. There is far too much corporate bloat as well. It has led to a breakdown in communications from the folks... — read more 

Make sure you tell them what you think about this round of cuts (assuming you survive the layoff)

I managed to survive 5 previous rounds of layoffs that directly impacted the various organizations or teams I was part of at various times. After 28 years of playing the Verizon Squid Game, it was finally my turn last fall. By all means, stay clear... — read more 

Preferencing starts tomorrow... we can preference 3 diff job types... we have until 6/7 to preference and then on 6/23 we figure out if we made the cut or not. If we don't make it then we get severance

Update your resume peeps. It will happen to everyone at Verizon. The mo--n in charge has ruined this company. Very very sad that he only cares about his own paycheck.

now what do y’all have to say? Frontline got VSP. Never say never.

I am off today. Does anyone know if the messaging coord team was impacted?

It seems once again that being an a-s-kisser pays off at Verizon and being a hard worker doesn't.

What are your thoughts about the new VCG org. structure and leaders?

Is today going to be the main day and tomorrow just for those who were, for whatever reason, unreachable today, or will it be split evenly? Also, do we know even the approximate number they are aiming for in this round? Has it been mentioned... — read more 

Where are all the people who said over and over again they couldn't wait to be laid off? Suddenly none of them are here to celebrate their potential separations from Verizon. Goes to show that people are faking it to either troll or make themselves... — read more 

It seems as if they are usually done the morning of the RIF vs the night before. Thoughts?

Remember when IT went completely outsourced and were "offered" new roles with the vendor at lower pay and less benefits to avoid severance.......... No Service hiring for a year and everyone sent on nice work trips to exotic locations. Maybe if... — read more 

I can tell you. My director has a bunch of 20 min meeting back to back with 10 min breaks. Check other weds on the calendar and this is out of the norm. Looks like potential 12 people will be gone out of 40ish. It’s ok if you think this is bs... — read more 

Hi All - I am not with Verizon but I am trying to build a list of different approaches to RTO. I am sure there may be different approaches for office people, IT folks or store employees so appologize about too wide of a question... Anyhow... I am... — read more 

How long do you think it's going to be before they fill every single position that is going to be cut tomorrow, only this time somewhere in Asia? It's only a matter of time before 90 percent of Verizon employees are not American. Shameful but not... — read more 

Any updates?

Any cuts at the Headquarters in Basking Ridge?

Let’s use this thread to list any impacts should they happen this week. Stay strong all!!

Wonder if the collective share ideas they may use them? Just thinking all of the irrelevant pitch men/media faces, use their big name contacts and partner with someone like Pat McAfee? Bring some hype and hope to it for once.

Hope the door did not hit his keister on his way out. OP&OO, what a complete and total FAILURE. For God's sake, roll those teams back to their respective channels that they support and get back to issues getting consistently: identified... — read more 

Layoffs are likely to continue because it seems clear that Wall Street no longer believes Hans the flim-flam man and his 5G money hole. If there was any serious belief in the leadership of this company then the traders would have bought up the... — read more 

With the beefing up of SPC… Diego and Krista gone, the writing is on the wall. Frontline… Good luck to everyone.

So, we went from Welcome Unlimited, to Unlimited Welcome? Seriously? That’s the best they could do? And removing the “i” from Verizon? Terrible gimmick. Stinks of desperation and lack of research. Top clowns claim “years of research” went into the... — read more 

Clean-house: Who all remains to be displaced? Who is running this Dow 30 corporation? Who is being groomed as for backfill(s)?