Dear Fiserv, We are now flying the proverbial white flag. We agree to let Sapien be our guide . Our Clients are no longer are focus. We hear you loud and clear on the eighth or nine hour day mandate. When we face issues for clients that go... — read more 

I do need a job, and I have nothing lined up. Yet I feel unburdened. My job at Fiserv was whittling me down.

I know we are all dealing with changes whether in circumstances or policy. I am grateful for the people I get to work for and of course my family for whom I work tirelessly for at Fiserv.

Typically Fiserv leadership (and I use that term loosely) cuts the lowest performers based on stacked rankings or performance indicators AND the highest paid. So you may have top performers being cut who have healthy (and often well deserved)... — read more 

I wish people would stop telling me that I should be. There's nothing to be grateful for. Horrible pay, horrible benefits, horrible culture, all mixed in with being constantly overworked. I stand behind something I said once before: people who were... — read more 

Day before Thanksgiving you were sent an email demanding longer hours the following week. Management knew about this for weeks. No one said anything.

“Success grows with gratitude” Aka, be glad you still have a job peasant. I can’t believe how tone-deaf they are.

Are those who are recently laid off actually being told it’s because of Sapience hours or is that just an assumption? I’m also wondering if they can withhold your severance if that’s the reason you are let go. I also heard from the grapevine that... — read more 

Okay, so you are still here and the market su-ks right now. Here are some serious tips for surviving as long as possible here. A lot of people already know this, this is for everyone else. Relax. You only live once. Don’t let this touch you... — read more 

We should all stop for a moment and think about what we can do about deteriorating culture, toxicity, and pressure, both psychological and work-related, we all are exposed to. I would say that we should support each other and think about ways we can... — read more 

Welcome to Fiserv

Well, I had a brutal awakening with my MGR from the Issuer org, that since we did not meet the numbers (unrealistic target), I was affected and got let go. Supposedly, other groups outside of LFI were affected (FIG). I was also litterrally in the... — read more 

https://youtu.be/4ec_yZCWOCY?si=fDhcoqSqe_qkVyM3

Use this is a section to talk to HR! I’ll start Dear Hr, do your job If you know you have to let go someone because they have to keep the manager or director (who has accusations of harassment, racism, etc) for example, bring that up. Bring up... — read more 

They are anonymous and it's a metric companies care about. Fiserv is currently rated 3/5 on Glassdoor. I'm sure they have some reputation management company spamming good reviews with bots, but it will at least make some of the HR shills sweat if... — read more 

Why should we care at this point. They trust a flawed computer tracking system and the d-mb people who interpret it more than us. And in a world where we can enable work anywhere anytime and there is no 8-5. We don’t work at a mill with regular... — read more 

Someone fell from the third floor in Berkeley Heights this morning. 2 Ambulances and 2 Police outside the building. FB was also spotted being de-briefed. Whether they fell, or “fell”, I’m not sure. Stay safe everyone and genuine condolences to that... — read more 

Scare tactics. Keep calm and carry on, fellow employees.

There will be more RIFs March 2025 according to gibbs. There will be no severance either. Get out while you can

This place is causing me to have sui-idal thoughts and really bad nightmares. It has gotten so toxic here. Am I the only one?

So GbS call didn't answer any questions. Does this apply to salary grade 9. How many hours of key strokes do I need? Like seriously I feel like I wear a house arrest monitor

If I get a stroke does the company pay out so at least my wife gets something?

I read most of this page, and it seems like everyone is upset—employees, managers—basically everyone except the C-suite. Frank can’t be stopped if he’s making millions. The company can’t function without its employees, and the office morale is awful... — read more 

I’m not going to call people out by name but the guy from FIG who told us today people were RIF’d last week because they were low performers is complete bullsht. We’ve all been set up to fail by fiserv with Sapience, which inaccurately reports our... — read more 

What type of culture is this! FB sat with Michael Phelbs to discuss mental health. What a load of cr*p. He doesnt care about our mental health but only growing his pockets. How are we supposed to have to be healthy and sane when we have to deal with... — read more 

I'm a former employee (RIF'd of course) and the company I work for now uses Fiserv services. A 360 case was opened from late 2023 that just got closed/resolved in October 2024 that we of course are taking the brunt of frustration from our clients. ... — read more 

Just remember that Michael Phelps autographed a book for a lucky fiserv associate out there.

This has been the deployment of all different tactics to get rid of us. As if anyone would fight to stay in the grinder. And it will become only worse. There is work waiting for all of us after people who were laid off, as if we didn’t have a lot on... — read more 

I literally cannot take this sh-t anymore. I just put in my two weeks notice and I do not have a job lined up. Wish me luck but this place is hardcore fu--ing with my mental health. Fiserv is either going to cause me to have a heart attack, a stroke... — read more 

Some context, I work remote and have not been fired (yet) I work well over 9 hours. In fact its normal for me to work 10-12 hours a day. Many times I work the typical 8-5, but then additionally I have to log in at some inconvenient time, well off... — read more 

45 hour work weeks are illegal in most states. Even for exempt employees. Everyone knows that. Unless you can provide proof just stop. This might be for your org but not the whole company.

Basically, managers are in 5 days a week now. Everyone else is 4 days with Friday WFH. And they are “still having meetings” on everyone else being 5 days. Start looking for jobs .. it’s looking pretty ugly

Existing here is being in a corporate future distophia. Sh-t is worse than cubicle stereotypes. I must have done something horrible in a past life to work here.

Accepted a relo package and received funds. Was offered a REMOTE job two weeks before I had to move as they knew I did not want to move but was going to. Returned the relo package $$$. 2 months later layed off. Would not have had to return funds... — read more 

After our All Hands all - Matt Wilcox Wow what an interesting call. I can’t tell if Matt was uncomfortable with the content or not. One topic that was discussed was the recent layoffs. I personally was surprised to be told that these changes were... — read more 

If you were on that payments call with MW and saw the Slido questions its going to get worse. MW was either lying, saying the "RIFs" were retirements and performance related or RIF's going forward will be justified as retirements or performance... — read more 

Something will be sent out later today is what I am hearing, will be for grade 11 and above.

?