AT&T is adding insult to injury by continuing to hire new techs and maintain a force of over 34 sub-contractors in the Fresno area. Meanwhile DIRECTV techs see overtime capped and in some cases hours cut to below full time, and jobs eliminated
Anyone know what's happening to all of our trainers and coaches at DTV?
I heard that if our trainers and coaches refuse to travel (since it is not in their job descriptions) that they are getting fired. Is this true? Can the company do that legally? If so, how? Technically, DTV is still under those salary structures and... — read more
Uverse Downsizing
U-verse people will be long gone before their beloved DTV people get the ax! They lost their free coffee and the world was coming to an end. What are they going to do when Aramark dismantles that 5 star cafeteria and puts in vending machines? Buying... — read more
For those impacted by this downsizing get you are in my prayers.
I went through the layoff and my last day was September 29. My director actually called me. My area manager didn't know. I was offered a drop and compete offer but it was in Bedminster, NJ and I declined it. AT&T was paying the move and provided a... — read more
HR Calls
I found out that area managers will be on a call with hr Tuesday. I'm assuming they will be coached on how to call their employees and let them know they are being cut so I'm assuming we will find out the next day.
May 23rd 2015 Layoffs
if you're in the Collins org under Lurie it's the 23rd.
DirectV
DirectV got screwed,
Buying Time
I- don't believe in mergers: whenever two companies combine, to cut costs, get access to really good people or products, or just like AT&T, to reduce competition by 'eating' a competitor like the DTV deal, (this can be illegal but unfortunately was... — read more
hearing the Entertainment Group will be Monday
can anyone confirm that verbals will go out this friday? all ive been told is written notices will go out next monday and wednesday. the only place ive seen about this friday is this website so im curious how confident yall are. also, i would imagine... — read more
Town Hall Meeting
I am curious to see if the RIF is mentioned at the town hall meeting today.
Anxiety at DTV Corporate in El Segundo
I don't mean to ignore the folks at the call centers or in other T locations, but I'm wondering what the overall feeling is among the legacy DTV people in the corporate office in El Segundo. I see some folks who are clearly worried, while others seem... — read more
Sales and retention
No one seems to be mentioning anything about sales and retention centers. Are these groups under scope as well?
Pension and Severance
Politics players and favorites who got more raises are more important than tenure. AE making 80 thousand with 10 years of tenure getting more severance pay than an AE who makes 50 thousand and has 35 years of employment.
Severance details
Does anyone know once they notify you that you can get severance can you leave right away? How are people suppose to try and have a back up plan if we don't even know when our last day will be?
Want to know why layoffs for managers are happening? Because soon they will be exempt no more...
When this law passes, they can enslave RAEs anymore. https://www.yahoo.com/finance/news/overtime-pay-may-become-reality-000132407.html
What's really going on in the Denver call center?
Any one really know. The call center population keeps getting smaller and smaller. Management pretty much there to keep seats warm. No support, no coaching, no info.
Hype
AT&T (NYSE: T), CenturyLink (NYSE: CTL) and Verizon (NYSE: VZ) and other telcos collectively added just 65,893 broadband subscribers in the first quarter as customers churned to cable operators that can offer higher speeds, particularly in areas... — read more
More of the same
The truth is, AT if simply buying cash flows is sufficient, AT&T could just as easily buy a pharmaceutical firm. Or a dog-racing track, AT&T’s executives may not be good at innovating anything, but they do know how to grow profits by killing... — read more
Lets get it done AT&T... you've held our lives in limbo long enough......
Entertainment Group Surplus - all we know (Level 1 Mgrs: RAEs, NDAEs, Level 2 and Level 3 mgrs) is that a surplus is coming. You notified us on 4/22 with an expected date of 5/13 for job or surplus notifications. You delayed notification last week to... — read more
Digital Life to Be Divested
Is this true, a lot of rumors here...
Orange County Buy OUt
at&t just offered a "Buy out" here in Orange County, CA. It looks like they might declared a "surplus" if they don't have enough people taking the buy out. Not good. Americans losing jobs.
Any news about the Tulsa OK site?
Anyone know if this site is closing? In the past month almost 400 CSR and 20 tls have been let go. Just wondering if I should be worried about losing my job. I have heard a lot of rumors that on the 27th after our tls ops review we would know if we... — read more
The bubble
A sea change at AT&T, is certainly stressing its leadership in SDN deployment and its aggressive push on SDN/NFV in its own network," can't make it work". Sadly AT&T could not handle the pressure, if you want to be successful building an offshore... — read more
Heard notifications are coming the 28th
I heard from a manager in the EG they were told layoff notices are coming on the 28th. The process for union members is a bit more complicated (not saying is impossible), but there are many union contracts in play. I'm a union member myself and we... — read more
PLEASE QUIT POSTING IN THIS FORUM, NO CSR/ENTRY LEVEL AGENTS ARE BEING LET GO IT IS ONLY MANAGEMENT. WE DON'T WANT UNION INFORMATION.
PLEASE QUIT POSTING UNION CRAP IN HERE.
AT&T aquires Quick Play
Even more layoffs will result from this. All these acquisitions and the only thing to come from them are more and more layoffs.
Big Companies do not Care About Little People, AT&T Included
How many times during the years we've been w/SBC ATT have we seen downsizing and offices closing and folks showing up even in our building out of the blue because their jobs ended. I feel it's nothing new. It seems to me that it MAY not affect what... — read more
When will Ralph take over for Randell?
We wouldn't be in this situation if Ralph were in charge of everything. Best thing Stephenson could do is hand the reins over.
Call Center Closing Process?
Maybe some of you that have been through the process of closing a call center can explain the process. Do they notify the CSR's via email, a meeting, etc...? I can't figure out how they can get them all off the phone at the same time. I also saw in a... — read more
This is my story when surplused!
For those not impacted "yet"; communicate and state they are making selections fairly, just wait because your turn will come (or someone close to you will be impacted). I was: 20 year employee with degree and certifications. I received "Exceed" MPP's... — read more
No Calls
I am in mobility western regional consumer side. The calls have been slow and they're still hiring and expecting pre-contract results. The hiring doesn't justify the volume. We are supposed to be getting promo calls for DTV but they're not coming in... — read more
Joplin
Is Joplin going to close? Low call volume, eTime everyday, no training, only positions is CSR's everything else was took away. Ops, Help desk, Tech support, Key contacts all gone. Joplin also cost money and is under EG unbrella. Suppose to be a sales... — read more