Just announced in the Great Lakes region.
I thought this company is supported to be proactive not reactive
Leadership in call centers saying we will close if there’s a confirmed case in one. Illness spreads like wildfire in the centers so how about we be proactive and lose to prevent a confirmed case!? Our kids are sent home from schools until April, but... — read more
Hazard pay for retail/call centers?
All I'm saying is business is business. Some stores and call centers have to stay open. Communication is key.
Just posted: reducing the number of Verizon stores that remain open
Just posted online by Verizon... As part of our next phase, we are reducing the number of Verizon stores that remain open. However, our customers can still get the support and services they need 24/7 by visiting verizonwireless.com/support/... — read more
Strike:
Strike post got deleted. It’s time to strike. Hans will do nothing for frontline workers.
Sign petition
Petition on change. org asking Verizon to follow Apple's lead to close stores and call centers for two weeks due to Corona Pandemic. Pass it around and go sign.
Apple to close all stores
https://finance.yahoo.com/news/apple-to-shut-all-retail-outlets-outside-of-greater-china-091836493.html Could this be what pushes Verizon to act?
Use this message board as our Pulse Survey !
You get honest opinions , answers and concerns here. This place is the pulse of how retail employees feel about working at Verizon at the moment....in real time. Most employees don’t like to take those pulse surveys and don’t always respond honestly... — read more
Boycott Pulse Survey
In response to Verizon not taking action we should boycott the next pulse survey
Comments getting deleted!
Comments are getting deleted which violates the First Amendment . Comments that have been deleted include having reps create a petition asking verizon to close for 2 to 3 weeks to stop spreading this deadly virus. Plenty of Home based agents to take... — read more
Hans!!! Close the retail stores
The president is about to call for a national security, this is no joke Close the dam stores !! Protect us
Verizon Retail leaders don't care about our health
Executives sitting comfortably at home looking at reports and asking for more sales, questioning why we are not beating last year's numbers and trying to make us drink their whole Verizon 2.0 Kool-Aid of supposedly being the "Employer of Choice". So... — read more
Feb Quota relief garbage
What a joke. Super high quota, limited supply of phones, horrible promotions. VZW takes care of upper management by adjusting quota on regional basis but leaves local stores and us little guys that take care of the customers with half a paycheck or... — read more
Virus
Hans?? Bubby!! Make the call and close up for 2-3 weeks!! We are frontline with exposure to customers that dont care about our well being. You do realize that we touch the money that these people are paying with , who knows where this money... — read more
2019 Profit sharing for VSPs
I’m wondering if anyone who took the buyout and left in 2019 has gotten their profit sharing ? I was told we would get the rest of our payment this year 2020 in check form . Am I wrong ? Or when can we expect to receive ?
What's going to happen?
What's Verizons next move with the virus?
Still Good For Me
Verizon is a good company for what it is. With only 1 and 1/2 year of work experience I was able to get into Verizon and go from $14 an hour to $25 an hour in a few short years. I don't have great hopes with the new CEO and his history of... — read more
Is your store out of iPhones too?
San Diego reporting
Comp Structure Changes
With the Smb team going to an all bucket commission structure do you guys think retail will ever do something like that? And if so would you like it?
2.0 Mystery
Are we respecting people’s time and not overselling to them or are we slamming accs & pt ??? DM’s, RD’s, VP’s & MP’s are struggling to maintain profit margins/goals from upper management and now are reverting back to old ways of management. This... — read more
RETAIL STORE CLOSURES
I work at Verizon in the real estate lease and property department. My job is to manage leases for corporate stores and find and lease locations for new Verizon stores. I feel it's my duty to tell everyone whats going on because when stores close I... — read more
Store Closures
Three stores closed today in Central California, anyone else have any news?
Winner Circle Cancelled!
Winner circle is being cancelled due to concerns over coronavirus! Those of us who made it should get an email shortly with a dollar value in lieu of the weekend. I’m sure Verizon will be saving a good amount in travel and hotels... and yet they... — read more
BPK
If you can’t take the 5 seconds to read the screen on the bpk than we shouldn’t help you Or get rid of the bpk all together, most of the reps day is assisting with disfunctional customers who need to hand held on paying their bill
Winners circle update
Who’s going? Cancelled? Not cancelled? Job group?
Latest update on job cuts
From the website seeking Alpha. Spread word Verizon (VZ -2.4%) CFO Matt Ellis says the effects of COVID-19 and the coronavirus haven't been visited on the company's business, noting "We haven't seen a material impact yet." But it's not immune... — read more
Another change to STI coming?
Saw my supervisor watching a video entitled STI redesign when I went to ask him a question and I was like “whaaaa?” And he told me to go away.
2.0
Ok so why is it that reps are 100% phone adds, 100% upgrades and 100% total rev and still middle management wants to micro manage the numbers ? Wasn't this the way it's supposed to be ?? As long as you are 100% across the board and 85% RIS ? The... — read more
100%
Ok question...if a rep finished 100% new adds, 100% upgrades and 100% rev why are middle managers still trying to micro manage the metrics??
When/what is next lay off rounds
Does anyone have any insight as to when the next layoffs will be and what positions it will be?
Winners Circle East
Nashville TN at G–lord Resort/Water park Anyone know the date?
HBA lay offs??
There are rumors going around that the next step of the budget cut is going to be to lay off all hba positions and move them strictly to vendors. Any truth to this?
Got an email about a lawsuit
Got an email in regards of using “Teams” and “Groupme” while being off the clock... who else got it?
Grass IS Greener
I left about a year and a half ago. My time and effort are actually rewarded where I am now. I should have left a long time ago. You can have happiness. It does exist.
Customer experience and RIS scores
In regards to RIS scores a rep in the great lakes region claims she was sabotaged by the company deleting positive surveys and leaving only negative ones. Apparently she had some relationships on the DL with management and they tried to get rid of... — read more
Deleted comments
So why are comments disappearing on this page? Who is really controlling this page?
Vzcg raises
Outrated my dm peer and she still got higher raise than me wtf?? Should I reach out to my union rep????