There’s a poll floating around what’s the worst job at Dell? Not lowest pay just the most thankless, grind it out, low impact role. The one nobody really wants to admit they’ve had.
19 replies (most recent on top)
SRP the products absolutely terrible
Take a look at those managers. Most of them never carried a quota in their friggin' lives. We had "sales training" about AI. The trainers were talking like they've had sales experience for decades. When you looked them up on linkedin; no selling experience; just sales training experience. Bwahaha. Nice.
I had a job once that the entire team's reason to exist was to tell product group how bad their products were and what needed to be fixed or ki-led. Horrible job.
Fu-k Dell managers they are all a bunch of worthless pieces of sh-t!
They add zero value to the sales process.
Inside Sales, ISR & TSR. We're managed and "coached" by the most untalented bunch of id--ts in the industry. The only qualification for becoming a Sals Mgr is your brown nose skills.
@kk It's still a thing, but for the product line I support there's only 4 US based techs and we have around 1500 "plus" contracts. At this point paying that extra to speak to someone in the US also guarantees that you will wait days if not weeks. One customer that I know of has threatened litigation against Dell. I am sure more will follow.
I doubt it even exists anymore - in the US, anyways - but Pro Support IT tech support was a TERRIBLE job. Did it for a year and was actually great at the tech support part but, got PIP'd because I was bad at harassing people with floods of emails daily lol. Clock in a minute early? BAD! Clock out a minute late? BAD! Need to take a dump? Better make that a 5 minute power dump!
Your ENTIRE fkng job is based around a literal phone and clock in/clock out times. The micro-management was beyond impressive though. The last like 6 months I was there, I figured out a way to disable the program (i think it was called ICE) that allows management to record/listen in to calls, so that was the first thing I did every morning. They could still see if I was on a call, whith whom and for how long but, nothing was recorded and it wasn't possible for them to listen in.
Got called in once for a 1x1 and they mentioned they haven't seen any recordings of me for the last month. I just said idk. And that was it lol.
I'm pretty positive that ENTIRE department is now in India now, which is funny because there was Pro SUpport and then the more expensive plan of Pro Support PLUS. The "plus" guarenteed that you would speak to a US representative.
Any job thats not in the vip only ivory tower in building 1.
Engineering if you’re not in an “over shored country”. Dell, HP, etc. always “outsource” REAL engineering work to Singapore, Taiwan, China, etc. while we sit back with our hands behind our heads and our feet on the table. All engineering does here is make PowerPoints and talk to vendors about hypothetical solutions and being either extremely cryptic or extremely uncertain. “I’m just the system architect. I’m not the one designing this product. I’d have to ask my team overseas. I can’t give you a forecast because we haven’t gotten that far along in the product cycle timeline.”
We get paid three times the salary and do a third of the work.
@hc Nope, left on my own for a much better opportunity with a better company.
Always thought the worst job was being a vendor/supplier to Dell. Always having to prove the problem is Dell and not your product. Getting beat down on pricing. Lots of engineering resources all to prove if every vendor fails in a Dell system, chances are it's a Dell induced problem
I did find out worst than being a vendor for Dell is being a vendor/supplier for Tyson chickens. Where I retired to there are lots of abandoned Tyson chicken buildings. Tyson supplies the chickens and feed. When it comes time to cash in, they haul them off and tell you the weight and how much they will pay you. You are not allowed to see the weigh in. Then they hit you up with hundreds of thousands of dollars in upgrades each year. Read this in Wall Street Journal and verified with local farmers. Also large chance of contaminated of water.
Both have something in common, chicken cr-p.
Kudos to the folks that clean the bathrooms. No one thanks them, especially on Chili Wednesday.
@ft you sound bitter, I'm guessing you got laid off....and I can see why.
Worst job was a Software Engineer in ISG. These were some of the d-mbest engineers I've ever seen in my career, especially engineering management. They know absolutely nothing about enterprise software.
Leaving Dell was the best decision I've ever made. I know high school kids who are more advanced than most of the engineers in ISG. No wonder Dell can't deliver a competitive enterprise stack. It is beyond description how poor their processes are and how inexperienced they are in software development.
@cj I love my support job. But we've am L EMC team that managed to keep our EMC managers and we're still doing the job the EMC way.
I don't work on it but it has to be the mismanaged mess called iDRAC.
Inside sales…. It’s like having a tu-d in your pocket, but you’re also getting coached on how to carry it better.
support roles have to real su-k as our products never seem to go out the door without a plethora of bugs just to say we made the deadline. Those folks are busy handling all the customer escalations. That is thankless.
ISR 1, 2, 3, and 4
Arguably the most mind numbing job in the industry.