Thread regarding UnitedHealth Group Inc. layoffs

Anyone watch replay?

@OP Wayne is a douchbag. He stereotyped his "best friend" brother. Nothing but a arrogant blowhard. Propped his wife on a pedestal. Who gives a sh-t about what his wife's accomplishments. When you have millions in the back, it's easy to accomplish things. The dou--e is tone deaf.

@jv Dude is trying to copy the Duggars. Way too many kids

Sh-t all around. He and his wife gave me the creeps with their white savior complex and putting down his brother to try to make himself feel good.

This has to be the craziest town hall I’ve ever seen in my 25 years of being with this company.
This new guy is already completely lost

Wayne doing it again at the OH finance town hall.

@b6 20 years here as well and couldn't agree more. I don't think this blowhard will last.

I miss the town hall where Witty and Rex showed up in their ugly Christmas sweaters. That at least had a little fun. I get that SH isn’t comfortable with public speaking but man he is really boring to listen to.

I still don’t get what the point of the Town hall was yesterday. This would have been a perfect opportunity for the new CFO to give us his observations about the company and what he thinks the outside gets right and wrong about us. It would have been a perfect opportunity to discuss high-level priorities for 2026 and opportunities/headwinds. And leave time for questions. Instead we got…a waste of time.

@am agreed on all points. I would have reduced the CFO fluff down to 10 mins tops, kept the panel for probably the most genuine feel-good part of the entire hour. Then dedicated the remainder for a panel with CFO and CEO to give an honest, OPEN discussion of 2025 in review, where we're at, and what 2026 is looking like. more than "2026, it's go time." (WTF??) with time for Q&A and just rip the band aid off - give your justification for the 401k reduction. We're all adults here, stop the gaslighting. Theory - in this age of everything social media and everyone with a camera in their pocket, they are terrified of getting on a live feed in front of hundreds of thousands and say anything that could possibly be recorded, leaked and cause a PR nightmare.

@bc You can definitely see this disconnect showing up in more than just today’s town hall. Even the recent employee feedback surveys reflected the same thing — people feel detached from the mission and less connected to where the company is going. That’s not a secret; it’s been building all year.

So when leadership shows up with messaging that feels polished, flat, or totally unrelated to the actual employee experience, it just reinforces what people have already been saying. Employees aren’t against the company. They’re frustrated because the communication and the reality on the ground no longer line up.

And today’s tone didn’t help. Between the odd personal stories, the negative framing, and a delivery that felt unprepared for the moment, it just missed what people needed to hear. Employees can handle tough truths — they just want honesty, context, and signs that leadership actually understands what the workforce is living through.

Right now, the message and the moment are out of sync. If they want people to buy into a rebuilding phase, they have to start closing that gap.

@bc well-said

@am this is a perfect summary of the call today. The tone was so disconnected from where the company is at. Someone should have reviewed and given feedback to the CFO about his speech beforehand.

How about they come out and say we have gone through a difficult time, but the rough times are behind us. Its time to focus on rebuilding the company going forward. Things will be tough for awhile, but better days are ahead. Once the company is back to where it was, I'll hand the reins to our next CEO to keep the momentum going.

I think employees would get on board with a rebuilding narrative, lets all do this together type of message. Today was just bizarre, coming from a 15 year employee.

I'm interested in hearing your thoughts on the comments about tattoos and piercings that were brought up during the town hall. Let's expand on that discussion and delve deeper into it.

@am you really nailed it, well said. This was the weirdest, most off-topic, tone deaf and pointless 20 minutes I've ever seen on an all employee meeting and I've been here unfortunately for 20 years.

Go back to bain capital you neckless finance bro

@am it seems uhg leadership is taking queues from washington and the current regime.

I get he meant well but he came across as diminutive to his brother and resentful to his mother for not letting him be a chill bro at the Anheuser plant like he wanted.

Was dearly expecting some sort of mission or level set for 2026. Not a Hallmark style documentary of sorts.

I think what’s getting lost here is that employees aren’t clueless about the business. Everyone understands the company is facing real financial pressure, and people get that cost discipline matters right now. Nobody is expecting a town hall full of sunshine and free snacks. What people do expect is a leadership team that can communicate honestly, clearly, and with even a shred of compassion.

That’s why today landed so poorly. The new CFO’s intro didn’t match the moment at all. It felt rehearsed for investors, not for the people who actually keep this place running. Instead of acknowledging the uncertainty employees are living with, he launched into a monologue about himself, his family, and a bunch of “here’s who I am” talking points that might belong in a Reuters interview but not an internal town hall.

It wasn’t relatable. It wasn’t grounding. And it definitely wasn’t reassuring.

Employees don’t need every financial detail — we get that some info is restricted. But there is a way to talk to a workforce with integrity and clarity while still protecting the numbers. The issue is that the messaging lately feels disconnected from the reality on the ground. People are tired, anxious, and trying to make sense of constant shifts, and the tone from leadership keeps missing by a mile.

And honestly, he came across like he didn’t even get coached or prepped. It was blunt, headstrong, and totally out of sync with the emotional climate of the organization. When you see people comparing him to Pete Hegseth in the chat… that tells you everything about how poorly it landed.

This isn’t about one bad town hall. It’s about a bigger pattern:
the gap between what employees are experiencing and how leadership chooses to communicate about it.

If they really want trust, stability, or even basic buy-in, they need to rethink the communication strategy — what they say, what they don’t say, and how they show up as actual humans instead of talking heads. Because right now, the disconnect is loud, and the fallout is exactly what’s playing out here.

The audacity of SH to talk about gratitude after the ** they pulled yesterday. SMH

I Really don't care that his wife is out supporting non US citizens while I'm looking at my grocery bill. This was a tone deaf Town Hall.

It's unacceptable that they felt the need to explain their actions yesterday but still haven't offered any clarity or sign-off on their decisions affecting us. An apology letter is insufficient—we receive those for various issues regularly. Why is it that they can arbitrarily deduct our pay without any communication or justification? It’s high time we take a stand and start to "quiet quit." This situation is beyond ridiculous.

who the f- was that dollar store roid finance bro at the beginning? Ha ha, new jersey su-ks and I'm great!

And the creepy dude forgot to mention about lowering the 401K match from 4.5% to 3.5%.

I really thought he was going somewhere inspirational with that story about his brother but nope he straight up left it at “my brother is fat, I’m successful and he’s not”

Wayne gives off Pete Hegseth vibes

I find this hero worship of SH kind of creepy. Maybe it was just this presenter but it was weird. And how convenient that no time was left for questions. SH keeps talking about the mistakes at the top but it feels like others are being thrown under the bus. I mean SH was executive chairman of the board. Executives talked about being grilled by him at board meetings. Was he really that unaware of what was going on inside the company?

Were some of those people on the ending video AI generated?

Recharge the batteries?! I’m glad they are getting time off. We get Christmas Day off and that’s it. Looking like I’m losing around a weeks worth of PTO this year because I’ve been overworked and not enough time to take off. What a joke.

“Be Part of the Story”….oh we are! The story called The Sinking Titanic aka UHC!

Work to your potential is a bit hard when you take a 1% pay cut after yesterdays email of reducing company match?? Ok….

Let me guess they’re going to conveniently run out of time for questions.

Someone sure thinks a lot of himself…

60% of the workers at UHG couldn’t give two curried sh--s about the American health care system.

@a2 yup, caught that too.

Creep

Anyone else catch this CFO dude dissing and putting down his own brother and alt presenting people?