Again what do these people do all day? They never answer questions. Keep you in hold in chat so long that chat asks are you still there. On top of that I reached out to the Assoc Manager the guy never even replied. Guess how many levels up in the chain there are? 6! Sr Mgr IT, LD, AVP, VP, SVP, EVP. WTF?????? Whyyyy so much management and the bottom feeders can’t even do their job correctly.
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@sc they’re not offshore. They’re outsourced to a company in the usa
the helpless desk that is outsourced troubleshooting from a script.
That’s what happens when you ship the jobs off shore.
@OP Actually you forgot to add ED between LD and AVP. Don't forget the Executive Directors. So 7 layers of BS.
you need that many layers of management to hide the giant offshore parasite feeding from its new host's neck. once you're 5 layers down you forget all about the fact that 5,000 DDAT unibrows work 4 jobs at once and ignore your tickets. you just see your smiling director who is as helpless as you to change a thing
@bc CVS engineers are not English grammar pedants
@af you must be an engineer
@a1 there is no apostrophe in "VPs"
@OP there are 9 VP’s under a SVP