HR buried a story that starting in January 2026 teammates are expected to be in the office five days a week. Not surprising that HR buried that article and gave no warning to people managers.
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Do they realize that many teammates on the same teams are spread across multiple states—and none are meeting in person onsite? Why do banks always seem to be the last to adapt? Teammates want flexibility. Work from wherever, as long as clients are happy and performance remains strong. Teams can meet monthly or quarterly if needed, but otherwise, allow people to choose what’s most productive for them—whether that’s in-office, remote, or hybrid. Not everyone works the same way or thrives in the same environment. Get with it, Truist. Keep teammates happy, and you’ll attract and retain talent. What’s the point in making the majority miserable?
More head scratching incompetence from Truist higher ups as usual. The most insulting thing is the brain dead word salad they come up with to justify this latest folly. "Foster a champion mindset"... how? by sitting in a loud call center and further impacting the client (and teammates) quality of life? We all hear how cacophonous offshore calls are. I guess they're just looking for some chaotic cohension. This will backfire miserably and I'll be in the shadows chuckling.
They are headquartered in Charlotte, but they don’t even have enough space in the Hearst Tower building that they are leasing for remote workers to come in. Now they are saying 5 days a week no matter what. Fu-k Truist
This is the only reason you need about RTO: because Bill says so. Don’t like it? You can leave the bank, you are not chained to your desk, you work here voluntarily. No job is worth having a stroke or heat attack over.
The whole working together in the same physical location goes out the window when half of your team are offshore that you don't really interact with anyways.
This is nothing more than executives cope spiraling and looking for ways to layoff without it actually being a layoff to force people to quit.
I don't mind coming into the office and I quite enjoy the days where there is hardly anyone in the building. And the location that have some teammates sitting is crazy when restrooms can be a long walk vs working from home where some people use their spare bedroom with another bathroom a few steps away.
It's counterintuitive but that's just the trademark of people running this company who are out of touch and pretend to care.
I'll be honest. I started working at suntrust , now truist in August 2021. I was then sent home to work remote in May 2022. Where I have remained since even changing departments, then being promoted, still remote. At this time there was a survey completed...we had over 1,000 telecommuters working at the site in Tennessee. From there we lost some but gained a lot. Then everything went offshore. Why? Cheap labor is not always good labor. I have seen and heard horror stories from the offshore teammates about the policies . The turnover rate is excruciatingly high. The onshore turnover rate is less . Happy employees show positive results. I have a disability to where I could claim ssi however I choose to work. I love my job, I love my clients. The sh-t part about it is that , I've had death threats and the bank does nothing, I've been told by clients they will come to my location. Truist does not care about its employees. It ki-ls me the treatment we endure and then told , oh that person meant nothing by it. OK that's cool but there have been times where customers showed up at the contact centers and all that's done is a restraining order....the companies president makes 13 million or more per year. Now here is my question....if the president makes this much....? Why are the employees making 22 or 25 an hour? Such great benefits but yet the rules you have to follow are not something of a normal nature. I really feel like the bank needed to have some kind of investigation completed. Something isn't right to just send us back into the office like this?
@ke feel free to RTO then?
Another Truist "Ready, Fire, Aim" classic. Purposeful purpose and building better lives and communities that only a Champion mindset can fully understand. Good grief
@k4 I agree, why did they allow all these remote and dispersed teams to be created if being in person is so important? RMO was hiring and changing people to remote as recently as last month! Did they not know this was coming?
It just seems inefficient and should have been some top down steering all along like they had at WF. It stink there but at least they were consistent and fair and we all knew what was coming as far as remote teammate layoffs well in advance. That’s better than the haphazard inconsistency here
@bc speaking for yourself
I guess I don't understand how being in person is beneficial when I'm in Charlotte, my boss is remote somewhere in Texas, my three closest coworkers are in Raleigh, Raleigh, and Atlanta, and my boss' boss is remote in Tennessee.
@ey sorry whose to say workplace experience won't open new offices so everybody can come in?
Glad I am fully remote.
@bh "Jenny" told us on a call that they were throwing out all previous WFH agreements. Talk about no integrity.
Anyone interviewing for a remote position, get it in writing that they have to pay more if they pull this on you to change a WFH position to in office.
@d7 HR posted some Q&A in a random link that was found by teammates early Monday morning….well before any formal announcement was sent to managers or the broader company announcement poor planning.
As a former employee, they tried this before back in 2022 and 2023...the communication and expectations unreasonable so they backed off. They are doing what all of the banks and a lot of companies do this time of year, attempting to stay out of the media, avoiding the bad press weeding out overhead that makes them "avoid" layoffs making cuts. All of the banks do it and this is one major way to execute it on top of the millions invested in commercial real estate sitting unused in every footprint.
@bj How was the story buried exactly?! You still aren't sharing anything relevant to back up your bs
You just want someone to be mad at - it's not HR - they're just the messenger
@ap hey Sport. I said HR buried the story. I didn’t say they owned the decision. No sh!t it was c suite that made the call. You’re a real master of the obvious.
They just hired remote people too. It would be in Truist fashion to make them come into an office or lay them off.
I’d take a 15% pay cut to stay remote.
Maybe it’s time for Truist employees to unionize. Don’t know if it will ultimately be successful, but Truist will have to spend money to fight it.
@a2 And now all of the telecommuters are freaking out. That part isn't even close to ironed out - what a circus
@aa Provide some sources to prove this - the data I have found contradicts your BS
@ad I bet you support a 5 day authoritarian workplace too -
Take your maga nonsense elsewhere
@OP THIS ISN'T COMING FROM HR YOU NUT JOB - THIS IS FROM LEADERSHIP, ALL OF THE C SUITE
YOU ARE AN ID--T
@aa Cite your sources.
@a8 sure.. especially the ones living outside the footprint
I'm gonna start drinking on the job because lord knows it'll get me through the week
@ac can you please share a link to that article?
Exodus of teammates to occur after AIP paid out in March
An email was just sent out.
Your fraudulent ADA claim is the type of thing DJT was brought in to address
Luckily, I have a medical accommodation that allows me to work remotely due to an ADA-recognized disability. There was actually a case where a Wells Fargo employee was awarded $22 million in an ADA lawsuit after the bank fired him for not returning to the office, despite his accommodation. This could be the lawsuit opportunity I’ve been waiting for!
DOCUMENT EVERYTHING
Hope all these folks that are hybrid or telecommuters get their affairs in order because they have to come back as well.
It’s well documented that companies with teammates co-located perform much better. Hard to argue with this decision.
Over and over they have received feedback that employees view the bank negatively around the return to office policy. So they turn it up ? F’in ridiculous.
Champion Mindset. All remote employees will be called into the office. It does not matter how far.The 35 miles distance only matters for determining severance
CHAMPION MINDSET.
It's another bit of action theater where they can do a lot of things to seem busy, but won't be able to show SMART metrics to prove it's doing what they want. The lack of evidence based decision making is astounding.
I’m truly hoping no one is surprised. The company has exhibited “care” at every turn since the merger. Why would RTO or the best interested of its teammates matter now?
Effin' hilarious! Always count on leadership at Truist to roll things out in a purely chaotic manner. Little to no communication, no enforcement, no nothing. I’ll just keep sitting back with my popcorn while the circus keeps going!