Here come the surplus again, what happened to You? have wasted too many years in the wrong company or position. A colleague of mine uses a personal story, Phillip Tsen was part of AT&T, he was a manager and engineer, his entire team was disposed, but... — read more 

My new boss is dumber than a fence post and beyond redemption, she has delegated his entire job to me for the most part, what should I do? or it may be time to find another job.

Account Executives are level 1 and have no special rights or union membership.Since AEs are sales positions AEs will get 80% instead of 100% severance based on the base and at risk. A reasonable statement for all the AEs who get chosen for severance... — read more 

Everything is to be automated what's left will be outsourced. It always starts with the managers them moves to CSR's. They raise your stats put on the pressure to make you quit or get fired, it's standard practice. Once the numbers are low enough to... — read more 

So I found this site on my FB feed- first time, very interesting and sad. I feel badly regarding the level of misinformation and panic. The one topic I especially noticed was around the term "leadership." I want to help... The meaning is both... — read more 

Anyone has more details? Please!

Has anybody heard about any layoffs in Georgia?

The EG team was told that the current time-frame for notification is the 23rd. They are giving folks until tonight at midnight to volunteer.... Then the level 3 and higher are in Dallas next week with notifications to follow...

It hurts to know that nobody thought about their on backyard while they were outsourcing and forcing their dedicated hard working well trained employees out the door for tax breaks and God only knows what else. No matter the amount of years you give... — read more 

I heard bad news is coming tomorrow for a ton of managers and others. They tell me I'm safe but I'm not sure...

Is it because you dislike the company, looking for a better opportunity, no plan? What made you want the layoff beyond the initial scope of money

Now that AT&T is outsourcing to startek should reps be concerned? (Knowing we must get paid much more than startek pays their reps). I have been a cr rep for almost 8 years.

Has anyone experienced a surplus with this voluntary option before? How do we know they will not "give the axe" if you submit the form? That would save the company money. This build up to mid May was draining enough, preparing for that horrid day... — read more 

Is the team manager for customer care 3rd tier? Would I be able to ask my manager if he knows what is going on (if he is 3rd tier)?

I am recently hired as a collections Represenative and the center has another class in training. My question is this. If the center is still hiring and spending money to train then my job should be secure correct? I just don't want to worry. We all... — read more 

Have heard from a reliable source that pending layoffs on the EG side have been postponed for two weeks as the company seeks volunteers first.. Maybe a way to soften the PR backlash...

Thanks God GOOGLE Fiber is bringing its super-fast broadband service to the city of Atlanta, & Tampa But Comcast and AT&T are not happy, the offering 1 gigabit internet speeds at wholesale rate, will prove difficult for AT&T-and Comcast, to squeeze... — read more 

Is mobility part of EG?

just found out from a very trustworthy source that this layoff will be almost 40,000 people will be end of the day Friday. said its a huge deal and will make national news. AT&T already has a press release for it big scale.

The more jobs that go over seas the less they will need here in the states. Face it people the outsourcing is growing and our jobs here in the states are shrinking.

I wanted to say first of all the reps from east Europe speak almost perfect English so that should appease the US customers. I am a TA herE in the US and have noticed the calls have slowed down at about the time the east Europeans would be taking on... — read more 

Lots of posts here about how worthless AT&T's managers are. In defense, managers are saddled with an almost unbelievable amount of administrative BS which makes them pretty much ineffective for their teams. Not sure if this will make everyone feel... — read more 

the morality of offshore outsourcing AT&T is on a dangerous path by scapegoating and outsourcing IT, Phillip Tsen was part of AT&T. He was a manager and distinguished engineer, The savings (per job) are 30% -- if you the offshore 100 people, my... — read more 

Benson, CIO of EG was forced out, he came from DTV. They just re-orged at the VP level. In addition the Advanced Solution and Business Solutions started the re-org.

Enuff said! http://www.kctv5.com/story/31795582/central-texas-electrical-worker-killed-on-the-job

For impacted EG org managers how is your group/department/office handling the lead up to next week? Is there a lot of panic and worry? The people around me seem pretty oblivious for the most part.

http://www.turnto23.com/news/local-news/dozens-of-local-att-protest-over-suspended-co-worker See how every time AT&T talks to the press they say the same thing about "the largest employer of full-time union labor in the U.S., and proud of our strong... — read more 

Well, the company is accomplishing, at least in my view, one of its goals of creating internal strife among employees to divert your attention away from them. Lately, I'm seeing more and more employees infighting among themselves, especially in the... — read more 

"This was a very special quarter for Sprint, as we surpassed AT&T, in postpaid phone net additions for the first time on record," Claure told investors, finally people are getting tired of the fine print and bait and switch bundle offers

http://watchdogblog.dallasnews.com/2016/04/what-att-employees-think-of-their-company.html/

Has anyone here had an experience with working at a large AT&T call center that either shut down or lost more than 50% of reps? I was not that worried until lately, I noticed my center making a number of changes. Thank you for your input.

Why is it standard operating procedure, (SOP) of unions today to "order" workers, ("membership") to keep working without a contract ? Isn't a "contract", the reason for being of any union ?, for the worker, I believe it's best to continue to work... — read more 

AT&T workers reject contract, face déjà vu betrayal by union, why anyone would belong, and pay union dues, when corruption is a common practice at the core of the union movement. On March 21, AT&T West workers resoundingly rejected a proposed... — read more 

Layoff today: 10 TLs 2 OMs all of QA and Communications

If you have any skill or talent, what is keeping you at AT&T? There is no job security, the culture is garbage, with nothing but over-the-hill backstabbers clinging to the idea that stupid online learning courses will save them, and the company in... — read more