A lot of chatter about layoffs to be expected in SE, 1A and 1B, operations and administrative this month. Not sure any truth in it, but best of luck, everyone.

Any updates about uverse job cuts?

I remember times when AT&T was a good place to work, when being a rep. was a more than decent job. But, then the greed took over, and now, now they’ll throw you under the bus just to save some money or to keep the looks neat for the investors. This... — read more 

But even picking up additional customers from AT&T U-Verse wasn’t enough to offset a net loss in the satellite-TV sector. Providers lost 26,000 customers compared with the first quarter. Dish Network has been particularly hard hit. AT&T should of... — read more 

I called customer care today and reached someone in Tulsa, OK....very interesting call - the rep couldn't access his computer and asked me to do everything on the ATT app. I was trying to to do something (SIM CARD CHANGE) that couldn't be done on the... — read more 

Few days ago AT&T told google fiber how much Randall cares about his consumers, today in the news his company accused of using loopholes to deny low-income internet discounts, as part of the DirectV agreement with the FCC. But the really Good news... — read more 

I know that National Retail NAE's are history but I am wondering about RAE positions? We have a lot of doors out there that need support. I don't think a 3rd party can handle this like National Retail. Has anyone heard? Thoughts?

Does anyone have info on Baton Rouge closing its doors?

There is a lot of chatter about the business and consumer advanced tech support combining in the Oklahoma City Mobility call center. There is also some of the worst attendance in both centers. After California and Illinois call centers were closed... — read more 

I have been with the company over 20 years and I was surplused I was lucky to have been given a job in Florida for now. I had to uproot my family but I have a job. Many more surplused managers will be moved out very soon.

Fact- Local Area Managers in IEFS being told to hold off on any headcount shifts. Rumor- AT&T in talks to sell off UV video services and go to a DTV only platform. Existing UV video customers will be CLEC with prem work covered by another company... — read more 

AT&T has contracted for more agents at Convergys-Phillipines as it gets ready to surplus at home. The Company is shifting more towards online support and artificially increasing the wait time on the phones.

Our center was empty, but in the last 3 months they have hired over 100 reps. If they are laying off then why are they hiring all these reps?

So I'm hearing mid September we will have another round of layoffs. So I would like to hear some thoughts on the volunteer to go process, how it worked for those the last round etc. it just seems contradictory when you read the form.

I heard that within ATO, the actual directors do not like their managers to have an Senior Technical Director title so it is being changed to Associate Director very soon.

As a former Company Engineer, The use of contractor based work at AT&T, expanded rapidly from specific project to regular maintenance and repair with companies like Mas Tec, AT&T’s assertions that Google fiber and their contractors are making... — read more 

http://www.marketwatch.com/investing/stock/t/insideractions

long hold times to follow up on intrusion alarm. A lot could have happened in 3 mins waiting on hold. Can't wait to switch. Just shopping around for more competitive bundling and pricing. Welcome to the new att.

T convinced everyone that U-Verse was the future, but everyone except the execs knew that digging up everyone's lawn was going to be too costly. The initial Uverse installs required 2 techs to do the install. Not sure how things are going today. They... — read more 

Received email saying att is extending hours by 2. So now we close 2 hours later. Has anyone else received this email?

As someone who was recently surplussed, I have not received my surplus check. I have given at&t the benefit of the doubt, thinking that they'd get it out by the 21st (like they do with team bonuses), but that date has come and gone. Has anyone else... — read more 

Most working here know, there is no worker, or skills or talent shortage , The real problem is AT&T's HR policies. They complaint about skill shortages, the fact that our employer can't get candidates to accept jobs at the wages offered. That's an... — read more 

Not surplus related but I wonder what the company is going to do to conform to the new law requiring an employee make a minimum of $47,476 base salary to be classified exempt? Especially those of us in retail who are vital to stores' success, such as... — read more 

Don't look unless your sitting down. Employees having the ATT Shares Fund in their 401k will see a big drop. The market see ATT has a problem based on Google offering to do fiber distribution for internet access. This will cause less use of the... — read more 

Stephenson, the AT&T CEO who took over as BSA president in May 2016, doesn’t think the Boy Scouts of America needs to change its core mission or its core values. (BSA = Boy Scouts of America) Article:... — read more 

AT&T is concerned that Google Fiber is successful in Tennessee and other states, to streamline the make ready process to string its fiber on local utility poles, the FTTH provider could compromise the telco's union workforce relationship. Google... — read more 

Let's face it, would be possible for AT&T to get bigger and greedily? Absolutely yes, all the excessively, inordinately desirous of wealth, and profit, is the foundation that drives this company. would you be able to foresee a career here? very... — read more 

Anyone have solid info on the next shakeup in mobility? Seems like indirect will be severely downsized again or even phased out. ATTR seems like it's headed to whitespacing and store under level three or SOTF.

These will mostly be focused in the Stine and Ludgood organizations.

Our group had a meeting with our 5th level today who openly admitted to us that the Company is intentionally sacrificing the quality of existing POTS services to "force" customers to switch to "newer" services. I knew the Company was doing this but... — read more 

I saw an AT&T truck with the message AT&T authorized contractor in my neighborhood. That says it all!!

A wake up call to ALL the people concerned about layoffs, we have not witness any of the implementations promised by senior management in order to keep the current employees jobs, the elusive, innovative, and creative 2020 initiatives are plan to be... — read more 

I'm curious if you believe your team, department, and/or orgianization is on track to bringing the "2020 vision" to reality.

Interestingly, I just noticed an article in my local Montana paper that AT&T is hiring 100 new workers in it's Missoula call center. After making the environment so toxic so that people would leave and terminating people to deny unemployment, this is... — read more 

Maybe it's "time" to layoff all of the LA folks. They don't want to work. We never had an issue with our fine Mobility team members in Seattle. Never! They are excellent team players. Good employees and worked with us in Atlanta. They come in early... — read more 

The cable industry's majority share of US broadband subscribers rose again last quarter, as Comcast and Charter gained nearly 500,000 subscribers, combined, while phone companies AT&T, Verizon, CenturyLink, and Frontier all lost Internet customers... — read more 

[1] Bad Cash Management - [2] Poor Staffing - Hire 100 people saying you're 'growing' explosively then fire those 100 people within the time span of 6 months. [3] Laughable 2- Level management [4] No degree needed [5] Create 'Offices' - Move HQ to an... — read more 

Does anyone else in indirect feel we are training ourselves out of a job? Deposit waivers going away in September, *AID receiving further enhancements, IMO management moving to being handled by dealer, bill credits handled by dealer, NR is just a... — read more 

There was a lot of activity early this morning at Dallas HQ supposedly between our leadership team and Frontier regarding the sale of California wireline assets. Not sure which areas are being looked at. Will post more if I hear specifics.