Is round to compete or they still deploying reps? How many rounds are there?

A lot of work put on hold and now hearing of possible downsizing in VZW 5G orgs. The ram-through is being slowed down as hearing some cities are reassessing whether they want to take the risk/lawsuits. I took this job because 5G was the big thing. ... — read more 

Has anyone received redeployment info today 4/27? Are all assignments for customer service again? Just curious if people are being notified

Someone please explain to me why I need to use my sick or personal time when my counterparts have not been assigned to any job and are just paid to be off, the lack of fairness of this company is unreal, can’t wait unionize!

No talking No explaining. Just simple answer. When do you expect to go back to regular work?

The week of May 4th phase 3 will start. If your store is reopening your GM will get that notice either this Monday or Tuesday. According to our market VP there won’t be anymore temporary assignments outside or possibly working in a store that isn’t... — read more 

More and more self serve options and all This talk about changes coming soon.

COVID-19 is both neurotoxic and hepatoxic. It is not “just the flu.” Those of you advocating to reopen are mo–ns. I will not risk a lifetime of pulmonary /respiratory issues so you can have your little cell phones in a timely manner. I will... — read more 

I’m thankful I still am getting paid for sitting at home for two months...if not I’d be wanting reopening. But damn wear a mask be respectful. Take it seriously.

I quit Verizon and moved on. The grass truly is greener. Local doctors call it "Verizon syndrome" with how many people they see with anxiety/stress/depression issues working for Verizon. This shouldn't be, hang in there folks

Heard that top performers are getting special treatment on their commission checks. Any one else heard this? Now I'm all for this being fair but my commission averages between 2-3k and so im taking a pay cut, which im fine with unless these top... — read more 

You know our Rolling Meadows call center will not prioritize their front line employees. Concerned to return without new build out to avoid COVID 19. Prior to COVID 19, we had roaches on our floor. The Director who has driven culture down the... — read more 

I have never experienced Verizon doing something so half-a$$ed . Today was my first day fully taking customer service call as part of the retail redeployment. The training they provided us totally did nothing to prepare us for what really occurs. The... — read more 

Ok my wife made facemask out of old (current logo) t shirts. I was told that I'm not allowed to use them in the store. Yet my coworker has homemade one with other companies logos. Hu? Verizon brand standards people are worried about Verizon logos on... — read more 

So is everyone working from home now or are their folks still waiting to be assigned??

Can I continue to work from home and not go back to the retail store? My mailman said that this thing could go on for 18 months and without a corona shot it is extremely risky working in a retail store. I have a 15,17 and 24 year old living at home... — read more 

Any store that has been temporarily closed has been ordered to clean out all of the inventory either send it back to crtc or to other local stores that are open. The safe should also be cleared out. A district manager said clean it out like you're... — read more 

There needs to be NO exception for a customer (employees too quite factually) to enter a store. NO managers exceptions. The customer can wrap a tshirt around their face. NO MANAGER EXCEPTIONS. I’ve got a family!!

Hey I was told that we are supposed to be getting our checks if we made presidents cabinet or winners circle on the April 17 checks from Verizon. I just logged into about you and it only shows the 2 week check. Can anyone confirm that we should be... — read more 

Ok so who signed up for Active and Fit through verizon? cause they are still charging me. Thought gym memberships couldn’t do that....

More customers are naturally being trained to purchase online then come into the retail stores. There will be a high percentage of retail deployment positions( WFH) becoming permanent. Some corporate locations will stay closed because foot traffic is... — read more 

Being told to use B2B ecodes. Is this an ethics violation?

Some people are getting the whole month of April off. (PAID) While not contributing to open stores that are clearly within a 30 minute drive, or the ability to work from home. Those that asked to be put in retail locations were assigned to... — read more 

Hope some thought is given to this fad in light of COVID-19. Have seen colds/flus make their circle thru the office. This is a recipe for disaster to return to work with this arrangement still in place. Now that its known that WFH works, lets... — read more 

What’s the plan for the reps in the closed stores?

How can you do as little as possible slacking off while being stuck working from home? Are there any tips for us newbies?

Truthfully the stores need to close for now, people can overnight, over weekend order a new phone/SIM card. If you can’t get your emails ask a neighbor. Our network is essential not a retail location. Hopefully this virus just vanishes...But if... — read more 

What’s changed? Layoffs?

When is the world going to acknowledge that 5G deployment in major cities have been the root of Covid-19? When is the VZ team going to acknowledge that yes 5G is bad What 5g does to your cells is just like what a virus could do, it disrupts the... — read more 

I saw a few people asking for this information in other threads so I am posting it here. Verizon will pay you 8 weeks at 100% and then it goes to reduced pay at 60%. For sales reps I believe target commission is factored into these numbers because... — read more 

Come on MAMs let's balance the power field a little

My friends on the landline side here in Pa. we’re told they would get extra Essential Service pay. Is this true?

Trying to figure out what plan they have for the reps that aren’t working right now.

There is no doubt the retail stores will slowly reopen but how much longer will Verizon pay us? Will they lay-off a certain percentage of employees? Offer voluntary severance packages? It doesn’t make sense to me that full staffing will be needed... — read more 

Go ahead and open all of the stores. I want a strict quarantine protocol. We unlock the door, customer waits for entry until we back away. Customer led to a spot in store predetermined as a safe distance spot and we help the customer. Other... — read more 

It blows my mind....a lot of the people on here complaining need to keep something in mind. The reason retail stores are dying is not because of lack of customers, it’s because of s$?t for brain reps that are inside the stores! Not all, but most. It... — read more 

I know they are doing away with profit sharing all together next year but it was supposed to be 2.25% put into 401k this year and I noticed that they put in a good bit less than they were supposed to. Anyone else notice that?

Anyone have any interest in helping bring the union to Texas? I feel like it would be a welcomed change to the bs that we currently put up with, especially in this pandemic situation.

The Hilliard office will be closed for at least a few days. An employee in Bldg 2, 6th floor is suspected of having Covid-19. Wonder if they will bother to reopen before booting the 500 on 4/6? And if they really do a “deep clean” it will be... — read more