"I’m guessing you mean internally maintaining networks? We att treats paying customers that way every day. Join the club"
I am the original poster of that comment and, yes, I mean the internal networks the Company relies upon which allows AT&T remote access to the equipment that carries customer traffic so it can be provisioned and maintained.
Eg: I want to install an Optical Multiplexing system at location X as part of a ring that will carry traffic between X, Y and Z cities. That request goes into the system but ends up in limbo as the folks who could have worked that order to attach it to the particular network they want it on. . . . . . are gone.
Eg: We need to cut this office from X transport type to Y transport type in order to free up the distribution systems in office Z so the building can be vacated and sold by end of year. Except the id--ts in charge laid off the entire team of folks who did all the Y transport designing . . . . . brilliant :|
Eg: We need to cut all this traffic from a product that was End of Life a decade ago over to whatever the current architecture is. Except, we laid off all the folks who had any expertise in the End of Life product so now no one even knows how to access it to determine what is actually ON it.
It's a f*g circus