It started with a letter from Elliott. Maybe it ends with a letter from the people still in the Tower.
From: The People Still in the Tower
Next stop: stability.
Removing two EMT members is not a cultural reset. What leadership does next determines whether this is actually one.
For years, employees have absorbed the consequences of strategy whiplash, expensive mistakes, consultant spending, restructurings, repeated cuts and leadership decisions they were directed to execute—even when the people closest to the work knew better.
The people making those decisions were compensated extraordinarily well. The people underneath them often paid the real price: jobs, careers, financial security, morale and trust.
That can’t simply be filed under “new leadership, moving forward.”
Leadership owns what leadership allowed.
The fiber chapter is over. The boardroom battles and proxy fights are behind us. The constant strategy pivots need to end. Crown Castle now has an opportunity to get back to basics: operate exceptionally well, generate sustainable organic growth, invest intelligently, execute consistently and rebuild the workforce that actually makes the company run.
And that means investing in people—not another round of cuts disguised as transformation.
Commit to a meaningful layoff freeze and give employees room to work without constantly wondering who’s next. Stop replacing institutional knowledge with consultants. Before launching another giant technology transformation, fix what is actually broken. Rebuild the expertise that repeated reductions stripped out. Invest heavily in cross-training and upskilling. Create career paths employees can actually see. Make mental wellness and psychological safety more than HR language.
And perhaps most importantly: stop treating people who identify problems as the problem.
Listen to them. Protect them. Thank them. Fix what they identified.
TA and KH are now part of the leadership team carrying this company forward. By many accounts, they are capable leaders. Now comes the harder part: demonstrate that the next chapter will be different. Acknowledge what employees have endured, establish clear expectations for how people will be treated, and rebuild trust through actions rather than another mission statement.
Crown Castle is an enormous enterprise supported by a remarkably small workforce. Its people should feel like an extraordinary asset—not an expense line perpetually waiting for another reduction.
Employees have survived the fiber bet, activist battles, reorganizations, leadership turnover, strategy reversals and repeated workforce reductions.
They’ve done their part.
Now it’s leadership’s turn.
Stability. Accountability. Respect. Career development. Operational discipline. Sustainable growth. No more whiplash.
And if the remaining EMT can’t commit to that, then on this casual ride we’ve apparently been taking for years, can someone please announce the new riders and the next stop?
—— And yes, AI helped mask the writers. We’re not d-mb, we’re survivalists. We’ve learned a few things around here.