Thread regarding Fiserv Inc. layoffs

whats common with Fiserv and Japanese airlines?

Japan Airlines was $25 billion in debt. Bankruptcy declared. 16,000 jobs on the line. CEO Haruka Nishimatsu didn't call a press conference.

He cut his own salary to $90,000 - less than his pilots. Canceled the executive dining room. Took the bus to work. No bodyguards. No reserved parking. No perks. While other CEOs drafted layoff lists from penthouse suites, Nishimatsu stood in the cafeteria line with ground crew. Workers noticed.

Morale shifted. In 3 years, Japan Airlines went

from the largest airline bankruptcy in history... to the most profitable airline in the world. It relisted on the Tokyo Stock Exchange in 2012. That wasn't a turnaround plan. That was one man choosing accountability over comfort. Lesson: Most companies don't fail because of bad markets. They fail because leaders protect themselves first.

It's not miracle that saved Japanese airlines. It's the attitudes of leaders that saved. Hope ppl notices.


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| 31 views | | 12 replies (last 23 days ago) | Reply
Post ID: @OP+1m1c4snwa

12 replies (most recent on top)

The $$$ they walk away with is criminal..no respect for a company run like this.

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Post ID: @ge+1m1c4snwa

@e6 Geezus, I actually had patriotic music playing in my head as I read your post. Very well done. @op not bad either.
Sad but true. It’s impossible to care anymore. The more they dig in their heels and lead like all 3 of them have led, Fiserv will keep going down.

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Post ID: @g9+1m1c4snwa

@e6 nailed it. Fiserv’s leadership knows the ship is taking on water, and everyone at the top is treating it as their exit opportunity whether through outsourcing, contracting, or just quietly cashing out while they can. Every leader is looking out for number one. Meanwhile, the employees are the ones left bailing with buckets, trying to keep the whole thing from going under. I think it’s time employees start acting like the leaders and stop caring.

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Post ID: @eb+1m1c4snwa

What’s common between Fiserv and Japan Airlines? Absolutely nothing — and that’s the problem.

Japan has a deeply ingrained concept of honor in leadership. When Japan Airlines collapsed under $25B in debt and 16,000 jobs were at risk, Haruka Nishimatsu didn’t hide behind PR statements or executive perks. He cut his own salary to less than his pilots, ate in the cafeteria, rode the bus, and stood shoulder‑to‑shoulder with the people whose livelihoods were on the line. He understood something American corporate culture has largely forgotten: you don’t ask sacrifices of employees you aren’t willing to make yourself.

That sense of accountability — of personal responsibility — is why JAL went from the largest airline bankruptcy in history to the most profitable airline in the world in three years.

Now look at Fiserv.

Instead of honor, we get insulation. Instead of accountability, we get executives who protect themselves first. Instead of leaders who stand with employees, we get leaders who stand above them — perks intact, bonuses untouched, and a revolving door of “strategic” hires who vanish the moment the wreckage becomes too obvious to ignore.

Japan Airlines survived because its leadership understood that trust is earned through shared hardship. Fiserv is struggling because its leadership seems convinced that trust can be manufactured through slogans, town halls, and cheerleading.

One culture believes leadership is a duty.
The other treats leadership like a reward.

And that’s the difference.

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Post ID: @e6+1m1c4snwa

| "Hard to say if that’s cultural or just individual character."

That's a cultural norm for us, of course. Why would we select ped0 as a president? Already ruined our county for at least a decade.

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Post ID: @bh+1m1c4snwa

@aa ok Frank. We all know that's you and you can't convince any of us that any leader has done more damage to Fiserv than you.

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Post ID: @bd+1m1c4snwa

Japanese companies do not operate on unfathomable capitalism and zero-sum game

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Post ID: @bb+1m1c4snwa

@a3 Mike?? Sorry to advise you… he was not capable nor a leader! He recognized that after he helped bring Divya and other non-performers in.. and then bailed. He did more damage in 12 months than anyone imaginable!!!

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Post ID: @aa+1m1c4snwa

"Companies don't fail because of bad markets. They fail because leaders protect themselves first."

tell that to FB.

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Post ID: @a8+1m1c4snwa

man, so many of you are so delusional.

we had a tiny chance of some real change, but he's gone now. new guy is cut from the same cloth. its clear nothing will ever change.

culture starts at the top, and the top here is a poisoned cesspool that looks out only for themselves. The garbage that needs to go is the same garbage decided who gets laid off.

accept this place for what it is. the market su-ks now, so hope to ride it out as long as possible until your name is called.

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Post ID: @a3+1m1c4snwa

💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯

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Post ID: @a2+1m1c4snwa

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