Long-time employees have heard of, or even been involved in, one of the many attempts to consolidate platforms. Each and every project has been abandoned after smart people laid out the reasons why it can’t be done, at least to senior executives’ expectations. But here we are again. The people at the top have no history of these events and most have no tech background. What’s the right thing to do? Bite the bullet and build new systems using the latest and greatest tools. TSYS, now Global, and soon to be partly FIS, figured this out 27 years ago when they built a new platform. They ate our lunch for a while selling it to new customers but then started losing to First Data when their client contracts were up on the old system and a conversion was required. We should have done this too. Instead, we’ve spent these 27 years NOT consolidating platforms, and making it more difficult by acquiring more. Of course we’re not even contemplating this. We’re going to continue to do the Fiserv thing - chase ghosts and waste time. It would be better to do nothing.
5 replies (most recent on top)
“The right thing to do, the Fiserv thing to do, and doing nothing”
Man, you summarized it so well. This should be part of all our email signatures.
@b2 same
These managers must realize they're totally incompetent and wouldn't last anywhere else
I pretty much just d-ck around all day at this point. I've tried to point out inefficiencies and offer solutions but I get shouted down. So now I just coast.
Don't use the bowl, the wall is the goal.
Well said. It suites fiserv.
We ( fiserv) are slow. We want everyone (clover etc.) to slowdown/ May be crawling would be better.