I have decades of experience at State Farm and literally if there was an embodiment of what toxic mismanagement is - it’s injury demand D1. I swear every time I try to have a glimmer of hope this company does something else to kick you while you’re down. Maybe 10% of management actually cares but when section and claims management shoves a ruler up your you know where to make you work harder. My mental health is completely deteriorated. If I can retire soon I intend to. There is no worst place to be.
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@ez Rust was the last time SF corporate employees were treated as humans. Yes he passed the buck hard and let problems fester. At least we were treated like humans though. I think anyone who remembers would gladly go back to that, though, it will NEVER return. That culture is dead, mu---red by our executives.
No amount of forced time back in office, middle school engagement efforts, or tone deaf corporate gifts will bring it back. It was the companies greatest value, and was destroyed to transform us into a non dominant insurance company. Why? Youll have to ask the board, assuming they hold stock in competitors.
Now we just aim to be the cheapest insurance out there and are losing market share for it.
YOU CANNOT BELIEVE ANYTHING THEY SAY. PLACE IS A SH-T HOLE. ALWAYS HAS BEEN.
@ev you aren’t wrong. Granted I think when Rust was running things the expectation was to treat people with respect.
You all must be new, i dont think ive bumped into any team leader here with any management skills or knowhow in the last 15 years. Just a bunch of kids playing manager the only way they know how....micromanage. Couldnt last a week doing the job but will tell you what to say on the phone, like it matters in hindsight....
I know it has been said on here before but they are just trying to butter everyone up for the big be-doveryou are about to get! You will be back in the office at least 50% of the time or more! They have more coming too....it never gets better, ever, so remember that! Do not believe a word anyone tells you especially anyone above a Section Manager level! You are just disposable pieces of trash in their estimation!
Best day of my life is when I walked out of there with over 30 years in and smiled at all the alcoholics, substance abusers, multiple divorces, and over 60 who couldn't afford to retire. It's always been a sh*tshow and it always will be. The key to success is NOT be one of them, keep to yourself, dont drink the kool aid and don't believe a word they say.
@eg it's not only c suite but all the way down to team manager. Hold all management accountable!
@dn we give you two extra holidays and we gave back $5 billion to customers but we can’t afford to give raises that outpace inflation or cover decent insurance without a $10k deductible because that hurts the C suite bonus
Personally i think theyve given up on claims, and seem to want to ignore their core business while LARPing as a finance and tech company. I dont think anyone in managment cares about customer facing employees or roles, just not interested dont care type of approach. Just make those metrics go up or down and thats all that matters.
My boss is an a hole. His boss is an a hole. My boss is under extreme pressure and is a je-k to everyone in return. Micromanagement from his boss is unreal. Anxiety meds are not enough. Going to have to get out ASAP.
The New leadership is the most toxic. Micromanaging to the extreme.
It's been the same for State Farm forever. Mgmt tells you what to do when they can't do it nor would they want to. That speaks volumes of what they call leadership. It is all based on image and who you know. The company WILL pay the price for these leadership virtues. Mark my words and watch. The pi-ple will eventually be popped.
@a5 😂 I think it’s because State Farmvhas gone to he-l in a basket. They put good neighbor on the commercials but in reality they treat us like the abusive husband in a lifetime movie.
@b2 no offense but if you’re a part of that leadership - yall definitely don’t hear us. The micromanagement is to the point where i am on anxiety medication. These stupid surveys every month - it’s not worth coming to leadership because I guarantee you the retaliation isn’t coming for this person.
New leadership hears you!
I think the race is still on for that title between claims segments and demand pools...