The Communication Workers Union (CWU) has formally written to Dell UK requesting voluntary access to UK workplaces, allowing union representatives to engage directly with employees, explain their employment rights, and provide information about trade union membership and representation.
This is a request for workplace access, not an application for formal trade union recognition.
What happens next?
Under the new UK Employment Rights Act 2025 framework, which introduced statutory workplace access rights from 30 October 2026, the following process applies to qualifying statutory requests:
- 15 working days: Dell must respond to a formal statutory access request.
- 25 working days: Where access is not agreed in full, a negotiation period allows the employer and union to seek agreement.
- Compulsory access: If agreement cannot be reached, the union can apply to the Central Arbitration Committee (CAC), which has powers to determine and enforce workplace access arrangements.
Access may include physical visits to Dell offices, digital communications, or a combination of both.
Dell must inform employees of their trade union rights
From 1 January 2027, new legislation will require employers, including Dell UK, to provide workers with written information explaining their right to join a trade union.
This represents an important strengthening of employee awareness and workplace rights.
The wider employment reforms are being implemented in stages throughout 2026 and 2027.
Why is this particularly relevant to Dell UK employees?
The request comes during a period of considerable uncertainty across Dell UK, including:
- Ongoing restructuring and redundancies.
- Office relocations and increased commuting pressures for affected employees.
- Growing dissatisfaction surrounding commission structures and compensation arrangements.
- Uncertainty about the potential impact of artificial intelligence on existing roles and future employment.
- Employee frustration surrounding the implementation of new internal tools and systems, that perhaps have created additional operational challenges.
Against this backdrop, access to independent workplace advice, representation and support is increasingly important.
What does this mean for employees?
Trade union membership is a legal right in the UK. Employees are entitled to join an independent trade union, seek advice and obtain representation where applicable.
Employees do not need their employer’s permission to join a union, and membership does not depend on the union being formally recognised by Dell.
Union membership can provide access to independent advice and representation on matters including redundancy, restructuring, workplace grievances, disciplinary proceedings and employment rights.
In the current climate, we would strongly recommend that Dell UK employees seriously consider joining a trade union.
With continued restructuring, changes to working arrangements and increasing uncertainty about the future of employment, independent representation and access to professional advice may prove increasingly valuable.
Employees should understand their rights, know their options and make informed decisions about their future.