They are angling to try to move more and more positions to India and other places. Trying to save money is going to bite them in the butt. They don't seem to learn from trying to move ECS web development to Costa Rica.
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It's any inexpensive country to save a buck - for support at least
For support - it's any inexpensive country to save a buck.
Substantial majority of support is being re-staffed to India, Croatia, Costa Rica, Bulgaria, etc
Which leaves the non re-deployed developers to essentially train the new L2 via increase in support tickets to L3 (generally dev)
Which will result in crashing PS scores, increase in escalations and critsits
Why destroy something you bought?
They keep laying off established and component ArcSight QA Engineers, etc personal from all areas and replacing them with Costa Rica employees. After the several layoffs in the last two years, they do not waste anytime to start recruiting in Costa Rica which they will have to train from scratch, which does not mean they will be same as the people they are replacing. They have now hired more Developer engineers in Costa Rica and other's are training Costa Rica members in their job, it does not take a rocket science degree to know the next lay off will be the people that have already trained in Costa Rica. Shameful that the CEO and Executives do not care about leaving a good legacy, they only care of how much bonuses they make while destroying a great company - ArcSight will lose their Market Share while Splunk and others will take over, just like the article says. I really do not know why MicroFocus after paying millions for the merger will want to destroy the companies they are buying. It is beyond me.
Bumped from @OTPTivD-3cle. Wondering the same thing...