TL needs those dividends to remain strong. "As we finalize details on our strategic plans and budget, we will be hosting a review with each BU in April to ensure a full understanding of our plans and expectations." So while the scorched earth... — read more
GM replenishment
Is anyone getting any GM stuff? We've had nothing since the promo hoodies & no sign of when or if we'll be getting anything. Can't sell what you don't have.
This S*&*^ Show is still going on?
Just checked this board on an a whim. I'm a recovering past Follett Employeee. It sure feels good to not be there anymore. From what I'm seeing on this site for very good reason. I'm deeply saddened by the fact that this once great company is... — read more
A couple of our managers just quit
One last week and the other today. Both voluntarily. I know they probably have new jobs lined up already, but in all honesty, who leaves their steady job in the middle of a pandemic for something new? I'm worried that something might be coming they... — read more
Stores closing?
Has anyone heard anything about stores closing in the near future if the school doesn't go with Access?
Online order system
This is just one in a series of serious flaws that are very frustrating and not good for our own customers: Thanks to the ridiculous online order system, we cut orders for books, only to ship them to other stores a day later, and have little... — read more
Ship Hold
That awkward moment when Bobby’s puts you on shipping hold because billing is 180 days due.
Does board care that AK leads software to our doom?
BF and TL are snowed by his personality and promises. They watch AK fire the people that know what they are doing and made software highly profitable. They buy into his hot air. One year from now when it is clear his execution plan was highly flawed... — read more
Rush
How’s rush going out there? Anyone actually getting some business?
Vicious cycle
There is no leadership of any kind, home office support is completely gone, the company can’t pay their vendors, professors and students are realizing that the textbook industry is a racket designed solely to squeeze every dollar out of the customer... — read more
Coved test temps /Ned to bee COVID free
Had a temp come in and start on Friday, over the weekends got sick and came to work but wast sent away. Tested positive for COVID. No reasonable response from the COVID team. Screen your people before you send them to the stores that have been clean... — read more
Is it really that bad?
Former employee here, left five years ago. It wasn't a layoff, I got a better opportunity but I never bore any ill will towards Follett. It was a decent job with decent pay and I liked what I did. I wanted to see how Follett was doing in the pandemic... — read more
Non Compete Clause
Does Follett have a non compete clause? Asking for a friend....
What steps do I need to take?
I have a problem with my SM. I feel I am being singled out at every turn. I am not sure what issue he has with me, because I do what I’m told as quickly as possible. There is nothing he hasn’t asked me to do that I haven’t done, and while I don’t... — read more
What is happening with Accounts Payable?
I've emailed three separate AP people (store support rep, vendor rep, and vendor rep's supervisor) going back as far as 12/15 about an issue, and not one single one has so much as responded to the email, let alone fixed the issue. Does no one in this... — read more
What is the world’s worst job?
You get one guess!
Temps making more than Managers
My 10 year management member approached me on New Years Eve and asked if it was true that the temp workers were making more money than her. Even though I completely hate it, I had no reasonable response. I could not look her in the eyes and justify... — read more
Minimum wage increase
As Illinois increases its minimum wage to $11 ph how many staff will be let go by Follett?
Behind with payments - wonder how the things will unfold?
One has to wonder how long they can last with being so behind in payments to their suppliers. I’m looking for a bombshell announcement any day. It’s millions of dollars and I don’t understand how it still hasn’t happened? I’m sure it can’t last... — read more
Adobe Flash Player
Does anyone at Follett still use Adobe Flash Player for videos? It's gonna be discontinued in a couple of weeks after an almost 16 year run.
Follett's sad year
2020 was really bad and I think 2021 may turn out to be even worse. We'll see but it does not look good.
TL holiday thank you as he off shores our jobs
Beautiful human being. More and more offshore to come as he sinks this company on false promises from AK.
New merchandise partner with BNED
BNED partners with Fanatics et all. Think of all the money and time squandered on Fall Rush. Merry Christmas.
The Only Response to This
WESTCHESTER, Ill.–(BUSINESS WIRE)–Follett Higher Education Group today announced that online orders across Follett’s 1,250 ecommerce websites increased by 93% YTD as a result of consumers shifting spending from in-store to online since the early... — read more
Just Sickening
Take a look at your P&Ls. How is it that we are required to decrease payroll and expenses to keep in line with ly % to sales, but there is no decrease in the FHEG allocation line. HMMM 🤔. Just makes you stop and think if k–ling ourselves for... — read more
positions opened
Several positions opened at McHenry. Nothing but ASMs and Part time roles on the internal career site. Saw another post and confirmed the exempt/non-exempt options are gone. In mine-craft, the bean counters should be cubed. Or maybe spawn some... — read more
Purge at HO?
Was there a purge at HO lately?
Follett Access
Anyone have an update on the portfolio stores Follett is leveraging? Many of those campuses had to make a decision this month to move to Access or Follett would pull out of the contract.
Your layoff was needed..........
While dozens of bottom line worker bees (like me) are online 7 days a week seeking new employment, collecting unemployment benefits (which will soon run out), struggling to pay for food, utlities and presents under the tree, here's a list of just one... — read more
What a kick in the ass
Been with Follett 15 years, haven't gotten a raise in God knows when. In 2007 was an ASM, Got "dumbed down" ever since, I don't even have a "team Lead" title, I'm just a PT employee. This is my second time "furloughed". Filed for UI for the second... — read more
Forgot about this site
Since Covid hit I totally forgot about this site. For some reason it popped into my head and I figured I would see what’s going on at good ole Follett. Sounds as if the culture is just as positive and uplifting as I remember. Blessings to the front... — read more
Decisions, decisions
My best friend owns his own company and I got a job offer from him. It’s rather small but it is a family business that has longevity (80+ years). I’m not sure if I should take him up on his offer because we are friends but I really, really want to... — read more
Just shows!
It really shows the true nature of true culture when the corrective action rollout is marketed as improving overall morale. What a crock.
USPS
Did Follett get hosed on their new contract with UPS, unaware/ uncaring of package limits, guessing $ surcharge above x amount daily, so now we have to ship SODA orders with USPS?
ASM jobs on the career portal
How come there are loads of ASM jobs on the portal? Do these openings actually exist? If so, is it true what someone suggested on another thread that Follett are going this route and having a SM in charge of a few stores? How much would they save... — read more
When's the last time you were happy with your job?
I've been here for five years. I've tried and I can't even remember if there was a time when working here was good enough for me to be happy instead of miserable when I have to go in to work. Does anybody who's been here longer remember a time like... — read more
Plan for a future outside of Follett
The company has been sliding downhill for a while now and chances are it's not changing direction, ever. Rumors of layoffs, store closures and hours being cut are all that is being discussed. Which is why we should all be prepared for any... — read more
Cutting hours?
What day is it happening this week? When should we expect to see the “Mandatory HR update” emails in the morning at the stores, and then the glum voice of the overpaid GVP intoning that “Due to sales not meeting our plan...”
Cutting store opening hours
So, as a salaried manager, if I'm told to reduce the store hours how does this affect my position? I'm still supposed to work 40 hrs? Or what are the alternatives? Before anyone says just leave & look elsewhere, believe me, I am. I am just curious... — read more
Get rid of the corporate fleet of cars.
When the induvidual lease is up give the option to buy it or turn it in. Then Follett can save money on insurance and hundreds of leased cars. They have gotten a free ride ling enough. Use the savings to to pay us and the vendors.