The ones to blame for continued offshoring of customer service are customers themselves. They are the ones who receive the c-appy service, who keep getting switched from one person they can barely understand to another, and they keep using AT&T! Do... — read more
Have a Good Labor Day Holiday
"Labor Day, the first Monday in September, is a creation of the labor movement and is dedicated to the social and economic achievements of American workers. It constitutes a yearly national tribute to the contributions workers have made to the... — read more
Looks like AT&T will follow GoPro
Big hopes and lots of luck,
Customer service should at least be able to speak English CLEARLY! Ughhh! Why am I getting no one that lives in America?
AT&T continues to pursue offshoring strategies. Why? Their decisions are penny-wise and pound-foolish, saving money in the short-run and losing loyal customers and loyal workers over time. And the costs of replacing loyal customers and workers far... — read more
rumor :ATO 4Q Surplus being planned
work is tight and the number of resources is still large. you know who you are. there was word that certain ATO leaders didn't want to surplus in 4Q, but our numbers aren't making sense to the bean counters
The truth about AT&T...they are ripping off Americans
https://www.reddit.com/r/tytonreddit/comments/9bbtdu/att_robbing_americans_thanks_trump/
And the truth will set you free...
Outstanding and truthful post that the company trolls will have a hard sugarcoating. https://www.reddit.com/r/tytonreddit/comments/9bbtdu/att_robbing_americans_thanks_trump/
44 Call Centers Closed by AT&T (since 2011)
https://www.theguardian.com/us-news/2018/aug/28/att-earns-record-profits-layoffs-outsourcing-continue
$31 dollar stock price
LMAO what is this the recession?? All mighty techs at all time highs...this is now $180B in debt with no future - employees living in fear of the next surplus and working on "fake" leadership projects as the surpluses are organized
Trump Tells AT&T to fire CNN head Jeff Zucker
It’s about time. Trump is going to force AT&T to fire Jeff Zuckr! http://www.foxnews.com/entertainment/2018/08/30/at-t-silent-after-trump-calls-for-telecom-giant-to-fire-cnn-boss-jeff-zucker.amp.html
AFN Group Conference Call for “Organizational Changes”
Surplus coming?
Bad publicity for AT&T, good for us
That article about AT&T still laying off and outsourcing despite profits is now everywhere. Just google "AT&T Layoffs And Outsourcing" and see how many links you'll get, all from the last day or two. I'm pleasantly surprised to see media actually... — read more
Off payroll on October 19th, I thought the 2 months was time I could look for a job.
Got voted out and off payroll on October 19th. I work in a 24x7 center which is now understaffed because of the cuts. They have me scheduled to work right up to the last day. This is leaving me little time to look for a new job and other paperwork... — read more
CWA Sneaky Sh!T
I cannot believe that the CWA retracted the direct dealing suit they had presented AT&T moreover without even notifying AT&T Legacy T workers. This "final" offer get progressively worse, with contract bargaining resuming only BECAUSE the Union... — read more
No hiring freeze at IHX
There is not and will not be a hiring freeze in IHX on 9/1. In fact we are in yet another round of growth and we are adding new teams filled with experts, managers, and even adding a couple directors. We have a mandate to grow right now straight from... — read more
They're liquidating us
Good article, thought I'd share. 'They're liquidating us': AT&T continues layoffs and outsourcing despite profits The communications giant is expecting a windfall of $20bn in savings from Trump’s tax reforms, but has closed 44 call centers since 2011... — read more
Sugarcoat all you want company trolls, the lackluster stock price tells it all.
If this company was doing so well, as they would have you believe, wouldn't the stock price be higher?
COR Movement
I have no idea what is going on in the COR stores. SSRs are going bye bye and we are hiring more ASMs. Rumor has it that they will be floating ASMs. Hiring all sorts of RSCs as well. Authorized retailers are opening up all over the place as well as... — read more
IHX Sales Down 37% Nationally
The fat lady is about to sing on these guys! Hiring freeze and layoffs coming!
Keep millennials out of AT&T
Most of the millennials I worked with at AT&T lacked basic communications and people skills. One of the 20-somethings I worked with who was hired to handle social media couldn't compose a 140-character tweet on his own, so the company hired an agency... — read more
Another Dinosaur back in action
AT&T has named Craig Unruh as president of AT&T public affairs operations, has been with the company since 1986,
A MESSAGE TO AT&T
The Internet exposed your long distance business and shut it down. There are very smart people working on platforms and technology that will make your network obsolete and thus your company will be the same. Enjoy your company's prosperity because... — read more
Border Control/Foreign Investment/Not-Patriotic and Forfeit Assets
Its funny everybody hates illegal crossing of the border by the poor people seeking better lives but know one cares about our companies crossing borders and leaving U.S. citizens unemployed. On top of that " we the people " fund a lot of projects via... — read more
Do yourself a favor and look for a new job
You have but two choices - Stay and take your chances or go find another job. I moved on to greener pastures. I make more money and have a whole lot less stressful job. My coworkers don't lie, cheat and steal to prop their numbers up and the company... — read more
They're liquidating us': AT&T continues layoffs and outsourcing despite profits- in the news
https://www.theguardian.com/us-news/2018/aug/28/att-earns-record-profits-layoffs-outsourcing-continue AT&T has laid off an estimated 7,000 workers since the TAX Scam announcement was issued, according to the Communication Workers of America union... — read more
PTO
Do you know anybody who actually uses all of their PTO days? I was talking to a few coworkers and I realized none of us actually use even half of what we're entitled to out of fear of being seen as slackers and put on the list for the next round of... — read more
WORK STEADY LAYOFF INEVITABLE
You can do all the work, do it the best, have the seniority. YOU ARE ON THE LAYOFF LIST! No matter what you think you can get it. We had some guys with over 40 years of service because they were not flexible to move ultimately the layoff made them... — read more
Doing work of several people
How many of us have been forced into doing work of several people for same pay as always? Every new layoff round just distributes the work of those shown the door onto the rest of us. For how long do they believe they can do this without most of the... — read more
Layoff Announced by September15 BLOODBATH
The AREA MANGERS always target and concentrate on where the MINORITY technicians are located. So if you are where there are some black technicians like Jackson They probably looking to see what areas and getting with the UNION SELLOUTS to determine... — read more
SURPLUS MANAGERS COMING SOON
The rumor is all managers without at least 20 subs are getting canned in the Southeast Region. Management is trying to circumvent this by having subs under them in areas 100 miles away. What a joke. ROTFLMAO
What is IHX?
Ok, i've been out of the loop for several years since retiring and am not familiar with yet another AT&T acronym. What does it mean and what do they do?
Too many trolls...
Is there another site to visit for layoffs? This place has been taken over by bitter old men who are not satisfied with their lives and posting false information just to get a 15 second hard on. It is hard to believe a word that is said and someone... — read more
Directed to overbook work
Is anyone else being directed to overbook appointments. We are being told to schedule our installations regardless of how many are already scheduled. Problem is the technicians are not making the appointment windows and now I’m getting my orders... — read more
IHX Hiring Freeze
Starts 9/1 and surplus in early 2019
Severance pay
When managers are laid off what kind of buy out package is offered?
Another AT&T Security issue exposed customer data
You don’t think AT&T is spending all their profits on YOUR security, do you? This is how accounts are getting compromised. Fraud is a widely known issue at the retail stores Accounts that are compromised are used by huge crime rings to buy phones on... — read more
Leadership needs to change - only one way to do it
Bring in somebody from the outside like IBM did in the 1990's. Lou Gerstner cleaned house starting at the top. Executives were required to just 'talk' rather than using 'slides'. Those who were simply parroting what their teams told them were OUT!... — read more
essentially switching with Jeff McElfresh, who now leads AT&T's technology and operations division
Where are the leaders? Without any technology experience, is she going to lead us to The promised land?, What a joke!!!!!