Thread regarding AT&T layoffs

No one realizes how truly bad DTV is for business

I think the latest quarterly report is under stating the problems. From a retail perspective, whether you're COR, AR, National retail or IHX (Or any other form of sales I may have forgotten) your pay is dependent upon entertainment sales. T lost more customers then they took on. You're only kidding yourself if you believe stores are legitimately selling upwards of 100 DTV premium subscriptions per month. They're signing people up then cancelling installs. Running generic socials. Installers are showing up at homes and the customer doesn't even know why they're there. The shady practices are happening at a slower rate than the mass exodus of subscribers. And THERE IS A LOT OF SHADINESS going on in this company. It's not the rep's faults for the most part. Superiors hit their subordinates with their misery. They threaten jobs, income and livelihood. That happens from presidents all the way down to RSC's. From layer to layer. The good people have left, the shady people replace them and then leave quickly once they're hit with the integrity in sales speeches, or are committing so much fraud they get terminated. (Which is usually an ungodly amount of fraud). And it's only going to get worse. In take back markets they stopped no TV required for BOGO's and require it again. That's going to slow down gross adds. Existing customers will migrate to other carriers that don't require TV service that doesn't even work in a light drizzle. If they're going to Verizon, you might as well say your final good byes. You'll never see them again.

As for DTV Now, what a cluster F. Here's how they've accumulated their existing customer base. First, promos where you get a free streaming device with a certain length of time's subscription. They cancel once done. second, a year free subscription that's no longer offered. And finally fraud. We're all adults here. You know it's going on. I would say only 5% of DTV Now subscribers actually know they're subscribed to it and use it. Now that there's barely any promos, no one wants to pay for that c***. They only added 49,000 subscribers over 3 months. That's approximately 327 per state per month. Anyone have any idea how many commissionable ATTUID's there are nationwide? I bet more than the 16,333 per month DTV Now subs added. So do the math. We're F'd.

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| 1085 views | | 5 replies (last October 28, 2018) | Reply
Post ID: @OP+VQX3Smb

5 replies (most recent on top)

Scummy practices all around, their technical support number is actually a sales department pretending to know how to fix issues an ocean away in some Indian call center sweatshop. The first thing out of their punjab mouth is wanting to “upgrade” or “get you a better price” on a technical issue that requires attention most times on the outside plant. Upgrading customers without their knowledge, bundling away their dedicated pots lines to c-appy voip and removing their inverse for satellite even if they didn’t ask for any of it. It’s goes to show you just how bad things are at T when they can’t even scam their way out of bad numbers.

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Post ID: @1olr+VQX3Smb

AT&T has been a dumpster fire for quite a while now,

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Post ID: @fyj+VQX3Smb

we at DTV were doing fine until the AT&T death star showed up. A lot better than your uverse pile of junk broadcast platform.

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Post ID: @urt+VQX3Smb

LIVE FROM AT&T BUSINESS SUMMIT – DALLAS, TEXAS: Chief executives from AT&T highlighted how rapid technology changes are forcing companies to rethink their approach to hiring staff, but dismissed concerns over mass layoffs.

Why would you waste your careerswith a company that lost direction long ago.

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Post ID: @ote+VQX3Smb

I DO, AT&T closed its landmark $49 billion acquisition of satellite television provider DirecTV 2_1/2 years ago, what do they have to show for?.... please AT&T stop the new acquisitions, but if you must, stop the bleeding and BUY NETFLIX.

FORGET ABOUT YOUR NEW LOSER PROJECT NETFLIX-2.

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Post ID: @rof+VQX3Smb

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