The way you can tell if your center is about to close.
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your managers wear jeans to work when they used to dress up
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your director dresses down
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the employees are in flip flops and shorts
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systems and programs just stop
the takeaway is this; managers already know the closing about to happen, so they have given up caring. They system is not working properly because it is being moved program by program to another call center. Been there, done that.