I was surplus from my position as an Account Manager on the CC-LA , my last day was Dec 29,2017 , I was the only AM supporting a specific region , now there is NO AM managing over 200 Global customers in PR , there was NO action taking in consideration of how will all the Global customers be manage after Dec 2017. NOW , there is NO AM supporting these accounts in PR do to AT&T bureaucratic process , this is affecting customers and AT&T revenues .
What action can be taken if the surplus is affecting customers directly , and AT&T business? .