"The average salary in the Philippines is $11,959.56 per year. The median salary in the Philippines is about $7,660.8 per year.
The minimum wage for the Philippines is $1 per day in the non-plantation agricultural sector for the countryside. When working in the national capital, the minimum wage increases to about $2 per day. Unfortunately, when these minimum wages per day are quote for the non-agricultural sector, the agriculture wages are probably much lower and calculated based on the crop."
Seems like $1.78/hour is not bad for those call center employees. If they work 12 hours a day, 6 days a week, they can make about $6700 a year which is very close to the median salary. I don't know what Union is excited about.