Was told today by one of my largest customers today that one of the main reasons they left AT&T was they were tired of not being able to understand the customer service reps based in India. I almost laughed out loud thinking to myself what I know is happening under our current leadership. I informed my contact that it was just a matter of time and we probably both should be moving overseas if we want to keep an IT or Telecom job...
We agreed it was a very sad situation and that we were both disappointed in Verizon.