I am long gone from AT&T, but I do want to highlight my most memorable management moment (and why AT&T is broken)
I worked virtually and had an absolute Hi---r for a boss. Micromanaged the he-l out of her team. Well, they eventually got a bad survey where her employees complained about the work environment.
The solution? Our next conference call, her and her admin. are dressed up in dance gear dancing for the team to music on a Zoom call. (To make our work environment more fun)
It was the most uncomfortable experience, for everyone. It was like watching a fish flop around outside its bowl.
What's yours?