Thread regarding Comcast layoffs

@hm let’s say I agreed with all you just said, of which I have some reservations and other thoughts, it’s besides the point. Repackaging what all ready exists as this bright, super innovative, shiny, new idea is insulting at best and banking on people who don’t know better being all that’s left at worse. With morale in the toilet you’d think they’d at least not try to treat everyone left like an id--t, or make anyone with half a brain cell that’s left feel surrounded by them (id--ts that is).

@bc it makes sense because CTS manages syndication which is about to become even more important as Sky becomes a Syndication partner. This category will grow as we syndicate product, software and now network management as a service.

@bc It seems the new Fraser organisation is focused only on entertainment, with broadband no longer in scope. It’s still unclear whether he will own video devices or just the experience through Entos.

I feel we’re missing a key piece of information. Splitting video and broadband makes little strategic sense after years of “try” building an integrated ecosystem like Apple or Amazon.

My suspicion is that one of the two organisations will eventually be significantly downsized or sold or move in India. Having Customer oversee technology but not the video experience also seems like a strange separation.

@bc it’s stupid.

Fraser is taking over Comcast Technology Solutions. I don’t understand how that’s a new org unless they’re going to rebrand but that description is literally what CTS is. Ragesh is just taking over a new/old TPX model. This is just a jumble shuffle. You put the TPX in, you take the T&P out, you put the TPX in, and you shake it all about…

But seriously are they just having AI tell them what to do and McKinsey is selling them on this awesome tool?

This is what Steve announced earlier this week. Maybe someone else can post the new announcements? (apologies for the poor formatting - copy paste lost some paragraph spacing).

Team,

We have a tremendous opportunity ahead for our company, but to win in this competitive and evolving marketplace, we need to transform how we execute our priorities. That means moving faster and focusing our people and resources on our customers and our most important initiatives.

We are redesigning our organization to simplify how we work, clarify ownership and accountability, accelerate innovation, and improve execution. These changes are an important step toward building a more agile, customer-focused company that can compete more effectively, deepen customer relationships, and create capacity to invest in growth.

Today, I’m sharing several meaningful changes to our team and operating structure:

Customer Experience & Technology – Our number one priority is to retain our customers, build trust, and earn their loyalty every day. That means delivering the best products, compelling value, and an effortless experience in every interaction. To do that, we’re bringing the teams that build our products and technology together with the teams responsible for the customer experience under one leader, Rasesh Patel. This structure creates clear ownership, helping us move faster, eliminate friction for our customers, and give our teammates the tools they need to deliver a great experience.

For the first time, one organization will combine the teams that build our customer platforms and technology, develop the tools our colleagues use, and manage customer interactions across the Xfinity app, website, IVR, chat, and calls – including the AI-enabled technology transforming these experiences.

Rasesh’s organization will include Customer Experience & Loyalty, Technology, Product Engineering, Digital, Customer Service, and Reliability. Rasesh will now report to me.

Xfinity – Jon Gieselman will continue to lead Xfinity with responsibility for our residential business, including Product Strategy, Marketing, Brand, Creative, Sales, and Go-to-Market. Jon’s team will continue to create and innovate, determining which residential products and features we will develop, launch, manage, and support. Jon will continue to report directly to me.

Comcast Business – Ed Zimmermann will continue to oversee our commercial business across our small business and enterprise segments. Comcast Business will remain focused on opening new avenues for growth and scaling our portfolio of advanced services and solutions to meet the evolving needs of our customers. Ed will continue to report directly to me.

Cybersecurity – Noopur Davis will now report directly to our Senior Advisor and incoming CEO Michael Angelakis, reflecting the critical importance of cybersecurity in protecting our infrastructure, customers, and company. 

Network – Elad Nafshi will now report to me, reinforcing our focus on the connectivity, reliability, and network capabilities that underpin the products and experiences we deliver to our residential and business customers.

Entertainment Platforms & Partnerships – We are creating a new, distinct organization led by Fraser Stirling with a dedicated focus on supporting the entertainment platforms and experiences for Xfinity and our global partners. Fraser will report to me and manage the suite of products we syndicate and sell to partners around the world. In the interim, he will continue to lead Product Engineering. Over the next 90 days, Fraser will partner with Rasesh as we work through the transition.

Regional Teams & Operations – We are refining our regional operating model to optimize the strength of our local leadership with the scale and capabilities of our national organization. Our national teams will now set the strategy, while our regional leaders will be critical to bringing market insights, staying close to our customers, managing teams on the ground, and partnering with national sales to execute our strategy. Regional Xfinity Sales and Retail stores will become part of Trevor Arp’s national organization, while regional Comcast Business Sales will join Jeff Buzzelli’s organization. Region HR and Finance will report into their respective national functions. 

Amy Lynch has decided to retire from Comcast at the end of this year, concluding a 25-year career marked by tremendous contributions to our company. Michael Hewitt has also shared his plans to retire in 2027, following a long career supporting our field operations. With these transitions, Tony Speller will lead Technical and Network Operations Engineering, including Construction, and we will appoint a new national leader who will oversee our 12 regional market leaders. Both will report directly to me. 

Business Intelligence & Analytics – We’re expanding the Enterprise Business Intelligence (EBI) operating model to also support Comcast Business and Finance to better leverage our insights, strengthen business intelligence, and enable faster, more informed decisions. EBI will continue to be led by Scott Engle, reporting to me.

Comcast Advertising, Xumo & Content Acquisition – Marcien Jenckes (Comcast Advertising and Xumo) and Greg Rigdon (Content Acquisition) will both continue to report to me.

These are significant changes, and the real work is making sure the new structure helps us operate differently – with clearer decisions, fewer handoffs, and less complexity that puts our customers at the center of everything we do. I recognize that this work will affect people and teams across our organization, and I don’t take that lightly. I’m deeply grateful to everyone who has helped build this business and contributed to where we are today. We’re committed to communicating directly with each of our impacted colleagues and treating everyone with the care and respect they deserve as we move through this transition.

I’m confident in our direction and in the opportunity in front of us as we build our next chapter. We’ll continue to share our progress and priorities, and more about where we are headed, as that work moves forward.

Thank you for everything you do.



Steve Croney

What’s the latest org announcements delivered. Breaking headlines, trades, surprise promotions, roster cuts, who’s been benched, and who’s somehow still in the starting lineup despite a losing record.

Give us the full postgame analysis.

please explain?