Thread regarding Truist Bank layoffs

Is that why it takes two weeks around here before access is granted to everything that a new user (or folks returning from leaves of absences) needs? Does it take other top performing organizations this long? Spoiler: NO

Project Star outsourced many operations teams with knowledgeable people and replaced them with contractors or MSP labor via layoffs, but to save money there was virtually no overlap for knowledge transfer. Then came the WF and BofA mgmt that has laid off or run off many more. The issues being experience now are just the end result of management decisions made years ago. You can’t get that experience and knowledge back once you show or shove it out the door!

@ch I know from personal experience there is some shady relationships between ITCD and the vendor/contractors.

Certainly ties into what you just pointed out. This Fraud is one driving forces behind the GCC.

@OP Tech, Ops and Risk have been failing for years. We do window dressing to pretend something it's being addressed but Risk downplays the materiality to avoid regulator and audit criticism that might mandate improvements because cost benefit of the remedial work doesn't meet the ROI threshold set by management

@a1 “works” is an interesting way to phrase it. More like “works, sometimes, maybe, eh, who knows”

Couldn’t agree more. It’s BAD, like BAD BAD. Can’t even count how many times I’ve flagged an issue to the team listed as the owner who then either ghosts me or require me to follow up multiple times to be acknowledged.

Welcome to large corporate IT systems.

Where the workaround for the workaround for the workaround for the system installed in 1994 still works, and management needs less expense and more visible wins than the boring, humdrum, lame, and not cool cleanup of technical debt.