The people we would depend upon to help us make informed decisions about our particular BU are no longer here. Internal processes keep breaking down.
This company keeps laying off experienced staff with the assumption we can just simply absorb their responsibilities but then upper mgmt discovers the undocumented dependencies only when something fails. Then we end up taking losses for it and those operating losses can exceed whatever payroll expenses they hoped to reduce by layoffs and turnover.
This company just refuses to make decisions that minimize long term costs. And if you want to simply workflows and processes, you need to retain experienced employees long enough to ensure the transition goes smoothly. You don't just cut people now and just hope the work gets absorbed elsewhere without issue. The problem too is a lot of the consequences of people leaving is less visible to mgmt if other people take on the extra workload, which gives mgmt the wrong assumption that we can operate with fewer employees tomorrow.
This whole thing of modernizing and simplifying things under Project Elevate will fail if you eliminate the very expertise necessary to make the transformation successful. The people deciding whether to retain an employee never see the full financial consequences of losing that employee. All they see is the expense number as it currently is on a spreadsheet. They don't see the operational damage that can be inflicted which will be more costly.