Rumor has it this is the next big focus now that RTO hours tracking has been rolled out a year and already beat to death. So far teams are getting aggregate level reports with average hours of productivity/day for onshore and offshore with only 3 and 4 downs getting passed the report but the next goal is to be able to drill down into things like mouse clicks, keystrokes, time spent in apps to track true activity and track on an individual level. The tracking is already available but how use the data to report/create the logic to dashboard this is still being built out so nothing has been shared on an official level. Unless something changes it’s just a matter of time until this fully rolls out.
It is really sh---y for those who have in person interactions or are in a job functions where your job is to read through files or development jobs where you need to stop and think things through without constantly clicking and typing. Several tech companies have backtracked on this type of tracking but only time will tell if WF will follow through with this nonsense