Thread regarding Truist Bank layoffs

@gf no

@xp it won't do you any favors unfortunately. They're not anonymous and don't change anything except increase micromagement. Someone on my team used the survey to complain about RTO. We are still RTO but now more closely monitored because they know we're angry about it.

Low participation is the only thing that gets noticed. Not another round of strongly disagrees that are completely ignored. Anyone expecting Lyons to care about employee engagement after that town hall is delusional. He’s been here five minutes and the entire town hall was financial performance and things related to it. Engagement wasn’t even on the agenda. These surveys haven’t moved a thing in many, many years. I’m not wasting time on another ignored survey, and I don’t think anybody else should either. Let the silence do the talking.

@km I haven’t done one of my goals review in 5 years. They don’t care.

@w6 a boycott?! You joking right?!

I will take the survey and answer truthfully. Lyons needs to see where the pain points are, other than in quarterly earnings reports.

I refuse to take it - last time it came out, our leader’s engagement survey was very low. They then proceeded to call every subordinate on their cell phone and personally bi--h them out for over an hour.

I would rather give the new CEO feedback to see what he does versus a boycott. It is nonsensical to believe he would change RTO on Day 2. That is probably not on his radar, and Bill is still here, even if more ceremonial. Lyons' mandate is to supercharge financial performance - what Bill could not achieve. Back office RTO is unlikely to affect that. Bill's plan was to offshore a lot more back office and it seems selling insurance was to "fix" the financial problems short-term but probably cost Truist long-term.

@t3 when asked about changing the current RTO policy his only reply was “not being considered.” To be fair, it was the end of the town hall and it was the “lightning round” for questions, so he answered several questions very quickly and without much detail. But I don’t he has any plans to change RTO policy.

@cj I'm not there anymore but out of curiosity, what did he say?

@OP One year (but only one), the engagement survey actually produced a positive result in my department. We had a senior leader who was an absolute tyrant. Just about everyone in our group submitted surveys, and the engagement results were so low for him that he was ousted. He was allowed to save face and leave on his own, but all of us knew that he was going to get a visit from HR to deal with the results. (We know his boss got a phone call about how bad they were.) Since that time, the engagement survey has been a joke. Our management team lies about the positive results, and for the low-scoring items, management decides what the action plan is rather than taking input from the employees about what might improve the results.

@km does not come up on your annual review. It’s anonymous. They don’t know if you did it or not. You can lie and say you did it and they won’t know the difference.

My fear is that it will come up on my annual review that I didn’t take it and it will count against me. They really push completing this survey in the mortgage world.

They know who has completed it or not, in theory the actual results are anonymous but I have my doubts. In my area you will be hounded to complete it with veiled threats for not. As other posters have said they only care about percentage of people that fill it out and not the results, last year my areas results were abysmal but heard my exec bragging about the completion %.

@gf 100% anonymous

Is the survey really anonymous? Would they not know who did not complete?

I definitely won’t be completing it.

Captain obvi here, but maybe some people aren't getting it... If the guy didn't give two flying f*ks about questions related to RTO in "his first" town hall when engaged and hopeful teammates spoke up, why do you think he cares about this survey or your feedback in general? He literally just blatantly told you that your concerns are not his and do not matter. Do with this information as you will. Complaining about it won't help. You've been told from his mouth he doesn't care.

Remember last year when they announced the RTO immediately after the survey closed?

100% if they don’t listen or respond to verbal feedback what make us think they are going to listen to a Survey. Especially when the past 4 or 5 years it has made no difference. Survey is an executive check the box task. If 100% participation, they beat their chest and then onto the next checkbox. I wish this wasn’t the case but the past years leaves me thinking that it’s nothing but this. Here’s a spin, put the negative/non feedback back on executive leadership and ask them how to resolve. Stipulation is they cannot delegate, they have to think and come up with a plan on their own. This is a leadership problem and does not need to be delegated, let’s see how much they actually know.

I agree. They don’t listen to us anyways, so what’s the point of doing the survey? I’ve skipped the last few.

@OP Aye Aye comrade 🫡 strong copy