But then they ask the next question, which you dread, So who are you working for? And you say Cengage. The not so polite people say what? Wait, how do you spell that? And then I found my trick is I say it's like a C and then the word engage. And then the lethal third question comes, So what do you do at Cengage? And then typically, I don't know about you, but for me, I was always struggling a little bit.
So what I want to do today with a very specific purpose is give us collective understanding of not only what we do, but why Cengage is an awesome company and why we deserve to win in the battle for the hearts and the minds of our customers.
We have an engagement survey and I can only implore you fill it out. I really do not care what you say.
Meaning it doesn't have to be like, Oh yeah, everything is great and like, but engage with it and like, say what's wrong, say what's right and engage your help with each other and help each other also not only in the survey, but also in the day-to-day, like interact with the product group, interact with the marketing group and make sure that we have a highest level of engagement because that really is a prerequisite for our productivity and our success.