Thread regarding HCSC (Health Care Service Corporation) layoffs

Because You Deserve To Know…..

Hi, everyone.

I will preface this post with a disclaimer:
I have been struggling while working on this post off and on all day because I believe the people who came here looking for answers should get them. I have to be cautious of what I say and how I say it to not tip off my role within the company. If this seems overly vague, I apologize, but please understand that I need to try to protect my own well-being (or what’s left of it, anyway).

Some of you may already know that there has been a clash in ideology for some time between the Board of Directors and the C-Suite Leadership team. The tumultuous acquisition of the CareAllies (HealthSpring) business has only intensified the situation. Maurice has been the mediator between the two for some time, or has at least attempted to be. He has proven unsuccessful in this effort, however.

The board independently sought out an external consultative analysis of roles and organizational structure within HCSC post-acquisition close back in March. The suggested outcome of that activity is what all of us are experiencing today and/or throughout the rest of this week.

It’s being communicated that the decisions of who has been released is based on “span of control”. In reality, it seems purely financial, but incredibly random. Some divisions were asked to eliminate 5% of their total headcount, others were given specific targeted individuals who were high in their respective pay scales (which also coincided with longer tenures in most instances).

This began today (Wednesday) with various roles across various Strategic teams, Finance, Customer Experience, Digital, IT, EPMO, various Product teams, Pharmacy, and some Customer Service Operations verticals. This impacted both HCSC and Cigna conveyed employees, but the logic behind the selections on both sides is confusing, at best. Many leaders were not clued in on these decisions until after the process was well underway.

This RIF will continue into the lower levels of both exempt and non-exempt staff throughout the rest of this week, although I cannot disclose what areas are next to be impacted. I hope you can understand.

The Org Chart will be down for some time, and you can expect to see some significant shake up at the Executive Leadership level.

If you haven’t been able to tell already, the company’s morale is about to be the lowest it’s ever been. Tensions will be high in the coming weeks and months and it’s very likely that this may not be the only round of releases before end of year.

There’s also some discussion taking place right now of a full 5 day RTO to provide expected additional attrition as a means of budgetary relief, but it was settled that this round of RIF was to happen regardless. VSPs for eligible employees is considered a potential contingency plan at this point if attrition goals are not met effectively.

Stay strong and if I can come back with more insight, I will do so.


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| 49771 views | | 96 replies (last February 10) | Reply
Post ID: @OP+1k5zvhswn

96 replies (most recent on top)

@OP This is the biggest piece of garbage. You think layoffs are based on the type of blanket statements you're making in this post? Seriously, you HS people are so full of yourselves & the other stuff, too.

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Post ID: @cy+1k5zvhswn

@bw Do you mind sharing how long you were an FTE/how many years of service? Some are saying 2 weeks per year of service, some have said a month per year. Wondering corporate grade also comes into play

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Post ID: @cf+1k5zvhswn

@cb they said to look out for a email and sign a Docusign to get the severance package. They give it to you based off how long you have worked etc . It felt like a rushed call I was over it ..

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Post ID: @ce+1k5zvhswn

@b9 I agree that’s how I felt I zoned out everything was a blurr

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Post ID: @cd+1k5zvhswn

I was let go after 6 1/2 years . Oct 1 would have made 7 . Getting ready to move in a house just to get laid off smh .

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Post ID: @cc+1k5zvhswn

@ca any details you can share?

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Post ID: @cb+1k5zvhswn

@b6 I WAS OFFERED ONE

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Post ID: @ca+1k5zvhswn

Thank you for your posting.

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Post ID: @c9+1k5zvhswn

@am what is Project Windmill? Sorry if I missed it's explanation in the comments...some seem out of order

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Post ID: @c8+1k5zvhswn

You know what’s sad about this! The fact hcsc bought Cigna and shouldn’t have! Buying them was a huge financial mistake. Now they are having to tuck their tails and let people go. People who have worked their as--s off for them for years and just to be tossed away all to save money. Let’s get rid of hard working people who have dedicated years to the company because upper management are d-mb and can’t manage finances correctly. So what happens we you let everyone go and make people come back to the office people quit! Then you’re sc--wed again because you have things that need to be handled and no veterans to handle it. Then what happens the company goes further down the toilet! This also makes it where people are afraid to apply higher because if we make money you go first! Good luck everyone

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Post ID: @c5+1k5zvhswn

Lack of dignity and respect.

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Post ID: @c4+1k5zvhswn

I feel so incredibly sad. I don’t feel valued. I’m not treated with respect. My team is not treated with respect. Whatever the objective was with us, I really hope they get it. Our board of directors is a failure. If this is a performance issue of the company, deal with the reality of an underperforming an unqualified C Suite. They should bring in new executive leadership to assess what needs to be done. This is just so disappointing. I’ve been here a long time and do not recognize this place. If all we get met with is more corporate jabber about this - or better yet silence and more absence- then they need to step aside. You don’t deserve to be responsible for other people and you certainly are not acting like leaders.

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Post ID: @c1+1k5zvhswn

@OP Super concerned right now. I feel like I have been intentionally left out of the loop. I struggle to understand the logic here. My division/team/unit has struggled to reach full staff capacity for over 4 years now. We have lost amazing talent due to the ongoing shift in structure, loss of benefits, lack of pay, and low morale. We no longer receive internal requests to move to teams, and struggle to find qualified candidates to fill roles with externals. HR finally approved to bump up starting pay, and we have had success in the last few months, only because starting pay is MUCH higher than we've previously offered. Honestly, it is more than, or equal to, what many staff are currently making and have been here for 3-5 years. Staff morale has been incredibly low for years, and new hirers quit without hesitation. We cannot retain current staff OR hire fast enough. New hirers have quit after a few months! We are critically understaffed, have experienced significant technical issues (more so than usual BS), have failed processes in place, deal with angry providers every day, and have witnessed the majority of veterans quit. But, new team was recently created with several management positions???? My colleague was recently promoted to run this team. It feels like so much pressure to hire not only for that team, but for all the open positions on our teams. I 1000% percent believe this post, but I do not understand why they have made such a show of becoming "fully staffed" new employees? FYI we have NEVER been fully staffed. Current staff are sooooo unhappy, and the directives this year have felt...... vindictive? Wrong? I've heard a few things off and on over the last 6 months that have not sat well with my soul, but I brushed it off as gossip. I have the sinking suspicion, this was not gossip. Also, RTO 5 times a week? ALL of our staff is WFH 5 days per week, this has been the case since GOLIVE, way before COVID. Where would they even have room?? Much of the Richardson office building space has been leased out!

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Post ID: @c0+1k5zvhswn

@bw I’m so sorry! You were let go today 9/25?

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Post ID: @bx+1k5zvhswn

@ba I was just let go and was only giving 10 weeks servence working on the c-suite directly and VP's only got one or two days notice and given a generic script to read. Vp's had no say in who was selected

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Post ID: @bw+1k5zvhswn

Is anyone going to let the media know what HCSC is doing?

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Post ID: @bv+1k5zvhswn

@br Yes,during the past few years I think a lot of us have stayed because we are dedicated to what we do, we want to make a difference for our members, and we like the good people we work with. We are the real HCSC. Kind, ethical, supportive.
Keep your heads up, HCSC! Take care of yourselves, take care of our members, and take care of each other.

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Post ID: @bt+1k5zvhswn

Thank you for this.

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Post ID: @bs+1k5zvhswn

My heart goes out to all who are affected, and even to those who think they may be affected. The stress can be overwhelming. For a percentage of those affected, and that may only be a small minority, if it happens to you, it maybe be a blessing in disguise. I was a multi-decade HCSC employee who was caught in the big RIF of a number of years ago. The severance package was generous enough to keep me afloat, and I was able to officially retire afterwards with a pension, plus old enough to collect social security. I’ve never looked back. Yes, I was one of the lucky ones. I know most are likely in dire need of their job, as I would have been years before I was actually RIF’d. My hope is that whatever happens, something positive comes out of it for you. All the very best. Most of the people of HCSC are truly special.

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Post ID: @br+1k5zvhswn

@OP Looks like Maurice and the board hired DOGE to review org...

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Post ID: @bq+1k5zvhswn

It has been a tough week. People have been let go without even a courtesy notice to their supervisor or director. How can people lead a team with no information? Bring on the VSP!!

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Post ID: @bp+1k5zvhswn

What is project windmill? Can someone explain

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Post ID: @bn+1k5zvhswn

@bk sure, more took the VSP when it was offered last time but that was not the first time either it was offered.

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Post ID: @bm+1k5zvhswn

@bg although a VSP sounds good for the employee, it's too risky for HCSC with morale at an all time low. The last time a VSP was offered, more people accepted it than the company wanted. They know they s--k and won't make that mistake again.

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Post ID: @bk+1k5zvhswn

Thanks for the information.

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Post ID: @bj+1k5zvhswn

Thank you for transparency you chose to share in this post. I personally know several people who would opt for a reasonable VSP. I wish they would have the decency to have started with that route instead. Further cuts may not have been necessary.

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Post ID: @bg+1k5zvhswn

@bc If VSPs are coming, I hope it's soon

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Post ID: @be+1k5zvhswn

Are you able to advise if company-designated fully remote rolls will be required to return to the office? Hearing about the possibility of a full 5 day RTO is… unsettling.

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Post ID: @bd+1k5zvhswn

I had a bad feeling and have been applying out for months. I finished interviewing with one company and hopefully awaiting an offer. I also have more interviews next week.

Are remote workers being laid off? I guess I am hoping I am one laid off. I’d even volunteer if it saved someone else from being laid off.

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Post ID: @bc+1k5zvhswn

@ba and Bojangles bow tie is the intimate clown show.

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Post ID: @bb+1k5zvhswn

Very well written and from what I know and observe, very accurate. Severance is been 2 weeks per year served and some form of 2026 API payout. Blessing in disguise as never has this organization been so totally bereft at competent leaders at the C-level. They are just puppets on a string as HR has totally taken over the running and direction of the company.

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Post ID: @ba+1k5zvhswn

@b6 I was let go (and am a high performer) and was told a package of information will be emailed to me Friday. A severance plan and outplacement services were mentioned. I blacked out during most of the schpiel and it was obvious the two people had been sitting in a conference room having the same talk all day long. The VP had package of papers that said "Talking points"on it and the HR person had a list she kept referring to that was hidden under a folder. The whole process was fairly ungracefully executed.

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Post ID: @b9+1k5zvhswn

This is how it works people sh-t on all the workers and the high people get the money HCSC is not for you this is why our premium for health care keep going up and they get richer. Sorry to see the ones had to go this will keep on going tell they get the money it’s all about the money

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Post ID: @b8+1k5zvhswn

@b6 Yes, but have no specifics on that at this moment.

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Post ID: @b7+1k5zvhswn

@OP do you know if severance packages are being offered?

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Post ID: @b6+1k5zvhswn

The scary thing about all of this is that this seems somehow random. Like you can go to work tomorrow and your batch may not even work and security will take you to the building to retrieve your stuff. The fact that they already have a mailbox setup for those who are leaving the company makes things worst. I have seen the last RIF which was a few years ago but seemed a bit more strategic trying to eliminate some duplicate positions, but now feels that nobody is safe. Even if you are not let go though, I assume that we are going to have a ton of disruptions. Bad days ahead.

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Post ID: @b5+1k5zvhswn

@b3 Paul is a world class sl--e bag who is all about $$$- especially his. He doesn’t care about anything else.

Wait till we see our benefits.

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Post ID: @b4+1k5zvhswn

@b2 Paul was the one behind the PTO changes last year. I snuck onto a “directors and up only” call last year, where he had to answer their concerns. When he was grilled about why more notice wasn’t given he repeatedly replied “ummm. We didn’t. Sorry about that. We’ll do better next time.” It’s become a running joke among my colleagues. He’s a snake.

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Post ID: @b3+1k5zvhswn

@av he bought and paid and coerced for those accolades. He’s an incompetent buffoon who surrounded himself with bigger buffoons like Opella, Jill, Manika and that sl--e bag Paul

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Post ID: @b2+1k5zvhswn

@as bonuses will still be cr-p.

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Post ID: @b1+1k5zvhswn

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