Thread regarding Wells Fargo & Co. layoffs

Be careful if your manager says they want you to start “cross- training” other people to do your job.

Wells Fargo is stooping to new lows in their efforts to improve profits. Don’t trust a word they say.

A few months back, our Managing Director said he wanted to start cross-training in our department to “improve the department’s agility and resiliency.” Everyone jumped in and collaborated. Experienced senior employees took junior employees under their wings and openly shared their wealth of knowledge. Can you see what is coming? We didn’t - we trusted managers with whom we have worked with for decades.

Last week, they laid off some of our top most respected people in the department. These are the people who we all relied upon for answers and guidance, because the managers are never around and often can’t help when they are. They laid off the people who set the tone for hard work, the people with irreplaceable institutional knowledge, the people who increased the productivity of those around them.

  1. To those who were laid off: You will be missed. You are the cohesive glue that held this place together. Our department will never be the same without you.
  2. To WfC Management: You’ve shown your hand. You only get to do that once. Do you think any of us want to “cross-train” our associates in the future? You don’t know the work and are incapable of training anyone, so good luck with that.
  3. To all WFC employees: Know what and who you are dealing with. There is a plan in place, so unfortunately you can’t believe a word your manager tells you. We’ve all seen it happening elsewhere in this large bank, so it’s been easy to pretend like “it won’t happen to us, it won’t happen to the good people, it won’t happen in our department because we are already short-handed, it won’t happen to me because my manager is a good guy… “ Oh yes- it’s happening. Take care of yourselves.
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| 3623 views | | 24 replies (last September 27, 2022) | Reply
Post ID: @OP+1iTQ0DB5

24 replies (most recent on top)

Post ID: @2eji+1iTQ0DB5

Simply pointing out to you that if you want people to listen to you: don’t be a smart-a$$.

If you’re just wanting to be a smart-a$$$: don’t get bu-t-hurt and play the victim-card about all the downvotes.

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Post ID: @2pzr+1iTQ0DB5

@2hub+1iTQ0DB5

Facts don’t care about your feelings

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Post ID: @2eji+1iTQ0DB5

Post ID: @1ifh+1iTQ0DB5
Post ID: @2ajb+1iTQ0DB5

People downvoted this post due to the smart-a$$ tone, not the truth vs non-truth of the message.

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Post ID: @2hub+1iTQ0DB5

@1ifh+1iTQ0DB5

This post just shows that there’s pretty much an inverse correlation between quality of votes and its upvote/downvote ratio. What the poster said is literally true - you need to bring a bit more to the table than being that easily replaceable.

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Post ID: @2ajb+1iTQ0DB5

Lots of papers written about “ the right tool in the wrong hands”.

Cross training is a proper tool, but at Wells Fargo - it is in the wrong hands. The managers of this department have ruined it for all managers, going forward.

They used cross training as a we-pon to:

  • Deploy a trap
  • Steal the knowledge and skills of their strongest employees
  • Lie to ALL of the employees in this department
  • Take advantage of their top people and then eliminate them

I’m alarmed by how pitiful and desperate our so-called business leaders are.

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Post ID: @1mnh+1iTQ0DB5

More toxicity from our mgmt.. No humanity, The end will come soon, only a matter of time for the decline to finish. All my friends and family are or have left the bank.

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Post ID: @1oev+1iTQ0DB5

If your job is so simple that cross training someone is all it takes for you to be replaced maybe it is time to skill up

You should be thanking Wells Fargo

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Post ID: @1ifh+1iTQ0DB5

This definitely spotlights a different perspective on cross training. I have felt it’s like a catch 22… not wanting to share my knowledge so I can keep my job, but at the same time wanting someone to back me up so I can have some PTO with zero office contact.

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Post ID: @1sxs+1iTQ0DB5

The simple math is that the guys on the top have to keep chopping heads in order to fund their 20% raises and multi- million dollar bonuses. How else will they keep making the big money? They don’t have a clue how to earn it through hard work, innovation, customer service and integrity. No amount of money will ever be enough for them, so they have to keep it coming through underhanded means.

Charlie can (and will) run this bank in to the ground. Our BOD won’t do a damn thing about it because they don’t want anything interfering with their own free money train.

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Post ID: @1azf+1iTQ0DB5

Winter is coming.
This is the way.
I have spoken.

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Post ID: @1jet+1iTQ0DB5

I agree with some of it. And, I agree with some of the responses. I stopped crosstraining people, because they all left the bank for more money, elsewhere. Though, my style is somewhat unique as I found out over the years. The issue with my unique style is that the average individual doesn’t really understand it.
I’ve been hearing about business continuity plans for years now. Usually a good strategy, but Poor implementation.

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Post ID: @1rlk+1iTQ0DB5

These “woe is me” threads are insufferable

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Post ID: @1tzh+1iTQ0DB5

I’m convinced this will be the downfall of the company. We have people who have spent 20+ years and have so much knowledge that can’t be gained from training manual(wait, there are no training manuals). These people are being discarded and underpaid. Yet chucky brags to Congress that he replaced 70% of management with know nothing talking heads. He is taking down the company single handedly.

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Post ID: @1kpn+1iTQ0DB5

Post ID: @mbx+1iTQ0DB5

Cross-training, in and of itself, is not bad when used by ethical honest management. Wells Fargo leadership has proven over and over again that they are not trustworthy.

I, in some respects, have empathy for the lower-tier managers in that they have to “keep the dirty secret” in order to protect their own jobs. Having said that, why would lower-tier managers think they are bulletproof when reporting to leadership who is screwing over your employees? It’s like marry a partner who cheated with you on their ex: what makes you think they are going to be any different with you?

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Post ID: @clx+1iTQ0DB5

Senior former employee here. I mentored, trained, supported several individuals. ALL left the bank for significant compensation and benefit increases. Mgmt let it happen. Then I left. No one left with any depth.

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Post ID: @kab+1iTQ0DB5

WIM

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Post ID: @nvh+1iTQ0DB5

Lame thread

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Post ID: @tfn+1iTQ0DB5

As another poster mentioned, there are many potential reasons for cross training. Some are legit and some are nefarious. There are downsides to “information hoarding” as well, and if you refuse to cross train it would likely reflect poorly on your own performance and would have no effect on the ultimate outcome if something negative were to go down. Kind of a damned if you do, damned if you don’t type thing.

What department in WFA is the original post in regards to?

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Post ID: @mbx+1iTQ0DB5

For years, my managers force me to train H1-B by taking away my individual projects.

When I refused to train H1-B visa workers, I got constant personal and character attack from my manager.

Then I complied, I was layoff 3 years later - China is very powerful in corporate America

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Post ID: @uop+1iTQ0DB5

I too agree 200%, never train or share your knowledge. In IT industry particularly here, you should be little selfish to save your job. Never fall into cross training trap!

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Post ID: @ksh+1iTQ0DB5

Post ID: @jhj+1iTQ0DB5

Agree, but unfortunately our leadership (your leadership) has completely ruined the concept for you. I would pass that on upstairs. They are making it difficult for you to manage your area when they keep pulling the rug out from under you. You can’t create cohesive productive engaged teams where there is no trust.

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Post ID: @gsn+1iTQ0DB5

I work with this department and agree. Some of those who were let go were our best and our brightest. I hope they will be happy in their new endeavors.

Our FAs are not going to be happy when this news gets out. The one theme I hear over and over again from them is how difficult it is to get ahold of some one in the Home Office who cares, who knows and understands the business, and who can answer a question and not send you out in to “phone tree he-l”.

WFA is losing brokers right and left. Why? Because Wells Fargo does not place any value on the employees who serve them.

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Post ID: @pmq+1iTQ0DB5

Manager here. Cross-training is used for other purposes too. Mainly eliminating key person risk, succession planning, and skill/knowledge growth. Sorry it went down like this, and agree it’s always good to have a dose of skepticism, but cross-training is not always a negative.

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Post ID: @jhj+1iTQ0DB5

100% agree. Manager in WF are slippery ba----ds...

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Post ID: @wjo+1iTQ0DB5

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