The entire company is not necessarily corrupt, but it is designed overwhelmingly to support Wells Fargo management above the employee. Execs here are not willing to put their careers and paychecks on the line to support an employee above another manager, even when that manager is in their chain of command. Managers do not buck each other here. They protect each other. The card are stacked against the employees. I have witnessed this time and time again in person and can give outright examples.
Similarly, it is a well recognized fact that HR departments exist to serve corporations, not employees. I know several HR professionals who went in to the profession to help people but have since been disappointed with their real-world experiences.
I just had a good idea. Let’s ask Wells for some statistics: I would LOVE for them to give us the total number of employee complaints over the last 5 years. Then give us the # of complaints that were resolved in the employee’s favor vs the # of complaints that were resolved in Wells Fargo’s favor. If all is as how it should be, they should be proud to share this information. It is a fair question.
OP: when you get yourself an attorney, you tell him/her to ask for that information. And when you contact the OCC, I would recommend you ask them to request that same information from Wells while they are waiting for the backlog of 3000 employee complaints to be investigated by our HR department. Best of luck to you.