In the 1950's and 60's the mighty AT&T provided good, stable middle class jobs to one million American workers. Now Randall's AT&T has barely a quarter of that working in high stress conditions dreading to find out if they get axed the next week.
AT&T used to be a force for technological progress and advancement in our nation. Now AT&T is so understaffed and mismanaged it can't even write it's own software or operate it's own cloud!
We were called Ma' Bell because we took good care of our customers. Now customer care is outsourced to India and our customers hate us!
This company is most definitely heading in the wrong direction. Things need to change fast - starting with acquiring competent leadership at the top! And no I DON'T mean putting Stanky in charge!