Thread regarding AT&T layoffs

Sounds bitter, I came through the TDP program. No one knows everything but we learned quickly. PLE courses arent totally worthless they were part of the portfolio that landed me a six figure tech job elsewhere when I left that waste of careers with poor raise environment.

I would actually expand everything you're saying down to the level 1's also. The many of them have no field experience and are clueless sychophants. In other words, corporate parasites with no actual leadership skills profiting from the work of those beneath them.

Everything that goes wrong out in the is a “ one off”.. according to managers. Yet those “one offs” happen in the thousands everyday. Therefore the “one offs” are a clear picture of a systematic breakdown and failure in our structure as well as the incompetency by those in charge.

Nobody above L4 actually does their own PLE, they have an assistant or chief of staff do it on their behalf. Meanwhile you and I have to click through half a dozen times confirming we're not doing that.

All those PLE classes are pure bs. Unless they’re required don’t waste your time.

It’s like the government with added regulations. On cooper it’s still just Tip & Ring with different equipment on each end. DAP, CODE, HPD, WiFi survey, True copper test. It just a lot of added noise the only slows down any competent tech and makes a longer service call for our customers due to the accumulation effect. Fiber is similar.

All added to keep a SME or Staff viable in their jobs. They are blowing smoke to some uninformed 3rd level plus manager by using a spreadsheet to show how wonderful it is and it’s going to increase production, sales blah, blah...

They don’t understand how it operates in the field, it isn’t a office environment where everything works wonderfully each time. Every task adds a lot of time to each job, ie.. Equipment doesn’t work properly, poor cell reception, traffic, customer needs to leave, etc.. There are plenty of real needed improvements that aren’t addressed that would keep SME & Staff busy. Never any contact or communication to those in the field for who they are supposed to support.

The real improvements that are needed in the field are never addressed but are continually swept und the rug. Managers state, “I’ll bring it up next call, mtg” but nothing ever happens.

So true

One of the main things wrong with the T upper management! Most of them never have been in the field & have no idea what really is going on. It’s obvious by the stupid id–tic things they roll out every month that make zero sense! DAP...CODE....HPC