This place is a toxic work environment.
AT&T and the Baby Bells always were stressful, micromanaged places to work; but there were rewards for coming to work every day. Even with all the stress, employees were proud of their jobs and AT&T could brag about its extremely low employee turnover.
Randall has seen to it that those days are over. At Randall's AT&T everyone is over worked, worried for their future,and burned out in general. There is no longer a reward at the end of the rainbow for a life of hard work at this place, it's now just a toxic sweatshop environment to come in to every day until you are eventually let go.