I agree. From everything me and my colleagues have seen, the leopard has not changed its spots. Even if WF wanted to change – which it clearly doesn't, given all its excuses and lack of full accountability – I'm not even sure it can.
So many of us had been fooled for so long. It's a modern day tragedy of epic proportions (a la Enron).
It's a dirty company, with dirty players at all key levels.
Dejected and demoralized doesn't even begin to describe how team members are feeling. Staying motivated like before is challenging – why work so hard for a company that is corrupt and doesn't care about its employees, much less its customers?