What is this transformation we’ve been hearing about for the last couple of years? It sure is a long process. Can’t be too good of a plan if we lost executives left and right.
Another unannounced change in Automotive
I had a customer ask for an alignment today. He asked what options he had. I explained the 6 month, 1 year and the 3 year alignment programs. The customer took the 3 year option. When I went to write it up, I found out the 3 year alignment no longer... — read more
Question for Corporate SYW division
Dear SHC, I've noticed despite your poorly executed advertising that you have expanded your SYW program to include points for shopping online at other retailers such as KMart competitor Target. In fact, you can earn 4% & 5% back in points shopping at... — read more
store closings???
two coworkers said they seen on CNN yesterday at six am that there'd be 120 (some) sears store closures in addition to these kmart closures announced in two rounds over the course of a week. Has anyone else heard or seen this? I can find absolutely... — read more
Northeast Cuts
Next cuts coming next thurday will be leads, ASMs, for stores under 12 Million in annual sales ...........
Vendors Leaving in Droves
https://www.reuters.com/article/us-sears-vendors-insight-idUSKCN1B50E9
ROUTING
Has anyone heard about Routing closing, or being outsourced? Is Home Services still being sold?
Future of K-Mart (as I see it)
OK - After today's closure announcement in addition to the ones in process make it appear that the K-Mart store count will be in the low 500's by November and perhaps (if another quiet round of closings hit) below 500. And while the format itself... — read more
If your on the fence about quitting From the Auto Center do it quick.
I managed several auto centers for Sears over the span of 10 years. Get out now before the end comes, and yes it is coming sooner than later. Do not feel bad for leaving, believe me they do not feel bad when they lay you off. Don't find yourself in a... — read more
Damn incompetence
I get a message from Benefits saying I was overpaid on my severance by $2300 and now I have to pay it back. I was unaware of any overpayment as I wrongly assumed Sears knew what they were doing. I earmarked this money for expenses as I'm still not... — read more
Official number on newly closing Kmarts is 28
There was a lot of speculation here on how many Kmarts will be announced for closing. My question is which ones? Anybody has any idea on this?... — read more
Kmart stores
The Salem Oregon store is on the most recent list. Roseberg Oregon was on the last list. With the most recent closing this brings the Kmart store count to 5 in the state and one of the remaining is a seritage location. Time to wrap up Kmart... — read more
You don't owe Sears any loyalty
On the subject of leaving asap, well times have changed and sometimes it is necessary to leave asap. I'm middle aged and was always taught to give notice so I get that line of reasoning. But in modern times my experience has taught me that there is... — read more
50+ stores being announced for closure tomorrow.
I have on very good authority that at least 50 stores, mostly Kmart, will be announced for closure tomorrow afternoon as they wrap up the last liquidation round.
Let's talk severance packages
What is the general rule for Sears? I know it used to be you received 1 week per year worked, but recently i have seen people who have 20 years in only receive 9 weeks of pay.
Don't call the cops!!!
We have no AP at the store "but don't call the cops!" if someone walks out with several hundred dollars worth of stuff, even if they do it enough that they are a regular. "Remote monitoring" will handle it. Yet they still come. Go out to the far... — read more
THE WORD ON HERE THURSDAY LAYOFFS
Is it wrong i'm looking forward for Thursday
Sears Simple Stores will fail
Simple Store will be a failed initiative, no doubt. I can just picture the media going into random stores photographing pallets of merchandise in the middle of the aisles for weeks at a time because there's not enough people to put it out. When it... — read more
WILL CREDIT SAVE SEARS
I realize every credit card opened sears get around $12 on their bottom line, how can this save a company, we are really getting hammered to get credit apps to an unholy amount 1 per 8 transactions seems alot, getting written up and my job threatened... — read more
Its Monday any word on anything?
I guess no news is good news
Town Hall
Anyone have more details on the August 30 town hall meeting?
CLOSE OUT SALE
Just wanted to ask the question...what does close out sale mean?? I hear it means the store is closing and now they are getting rid of stock ready to close the store. Can anyone answer this so I know what's happening in my store, cause the managers... — read more
Where can I find information about One Touch (Sears)?
Management is being super secretive about this process other than saying we are emptying our stock rooms. Not only that, there's no information that I can find on SHC Connect (job aids) or Pebble. How do I find it and what do I search for? I know it... — read more
working another Sunday 6 straight
hands up for the people that are on THE LAYOFF while at work, another slow day at my sears store
Watching you..
The company has no money for raises or their buildings to fix up but they have someone in a room watching all the activity in their stores..If something looks out of place or associates just standing around, they will call your store ..Creepy how... — read more
Absolutely shocking development for Sears Canada (not)
So, run the company into the ground, screw over your workers, file for bankruptcy, then step down to buy it for cheap... This would be funny if it were not sad. I am pretty sure we are looking into the future with what is happening with Sears Canada... — read more
When Sears really might declare bankrupcy
Based on the SEC filing in the below article the spring lien with the PBCG lasts until most likely November 3, 2020. Crazy Eddie will continue in the meantime to convert stores over to Seritage and then drain their EBITDA in order to close the store... — read more
SYWR call center outsourced to India
I'm so annoyed right now. Tried calling sywr for an issue with bonus points not posting to my account and I could barely understand the representative, obviously from India. Call center was in the United States up to a few months ago and they were... — read more
What happens to "unmarketable" real estate...aka the stores attached to a dead mall?
We all know what the modus operandi with the company and its system for closing stores: leased stores almost always close when the lease is up, owned stores are sold if it's located in a lucrative/viable market. However there are hundreds of smaller... — read more
Crazy Eddie's *REAL* Plan for Sears Explained (You won't like it)
Like many people, I'm wondering just what the hell Eddie is smoking. Is this guy just nuts or does he have an actual plan? Well, he has a plan, but you may not like it. This article does a great job of explaining what he is REALLY doing and why:... — read more
kmart district realignments
Districts realigned again today. More to come, God bless the 20 week lifelines
Does anyone know the size of next weeks layoffs?
Are we looking at another 3-400?
new product -no signs
Here at my Sears store we have new stock numbers showing up and not a single scrap of new signing has shown up (garage door openers), I asked a DM when the signs will be in he will not respond, this right after I just received a text from him on a... — read more
Mystery Shop
So we have some many credit issues with vendors which is causing poor instock in most departments and then we get mystery shops where they take pictures of these poor assortments and then we have to answers a thousand question why we s--- so bad. You... — read more
NYT: The Incredible Shrinking Sears
How a financial wizard took over a giant of American retailing, and presided over its epic decline: Imagine a retailer that began by specializing in just one product, then grew into a mammoth that redefined the American shopping experience. Among its... — read more
Corporate to store divide at Sears
I think the true anger is at the top execs but the anger drifts down to the middle person like lda when they see things through their narrow perspective. Most can agree that at the exec level they really don't give a damn about anyone and they are in... — read more
Future of Sears Retail is public knowledge
If you follow Seritage you will see how property by property is slowly being turned over and how Crazy Eddie is making significantly more money swapping out $4/sq ft Sears leases for $12-18/sq ft 3rd party leases. Look at Seritage's June report on... — read more
There are no layoffs for one touch...
Somebody said that there will be no backroom due to one touch. That is not the case. There will still be backroom team and the lead for it and they will still process the truck, more so softlines than hardlines. There just won't be as many hours... — read more