Not even bothering to surplus in many areas. Just creating reasons to fire people. This is an actual email from management telling us they will fire us if we log out to use the restroom 'excessively". From: CLAY JR., LANEL
Sent: Tuesday, September 18, 2018 11:00 AM
To: Chicago 8 Gatekeeper
Subject: Health Breaks
Occasionally employees have unforeseen health problems that may require additional time away from their desk which may not warrant an approval from AT&T’s Job Accommodations’ Department. This should not be the norm. AT&T provides employees with two breaks throughout the day, which should help alleviate unscheduled time away from your desk. The Company expects our employees to be available to our customers when they call.
Because AT&T provide reasonable breaks, Excessive Health Breaks, can be viewed as misuse of Company Time Violation that could lead to Disciplinary Action up to and including Dismissal.
Our expectations are for all employees to follow their schedule as assigned. If a problem exists where we can be of any assistance we will work with you to try to find a solution. AT&T’s Job Accommodations Department potentially provides reasonable accommodations for employees who feel they have a need that is preventing them from performing the essential functions of their current job. If you feel you need reasonable accommodations, our Job Accommodations Department number is 1 866-276-2278.
Lanel Clay Jr.
Manager - Call Center Admin
AT&T Customer Loyalty Group
10 S Canal St Floor 21, Chicago, IL 60606
p 312.496.1099 | LC1213@ATT.COM
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