After spending 15+ years at USAA. This is what I've realized. The relationship with USAA is a business transaction, not an emotional commitment. So stop buying into corporate nonsense like "Mission moment" , "going above and beyond", “company loyalty,” “work family,” and “corporate culture.” These are convenient slogans & cool aid at USAA use to squeeze every ounce of effort out of employees while giving little in return. The moment you become inconvenient, too expensive, or no longer fit their plans, all that talk about loyalty, one team and family disappears. Just like that.
You can sacrifice your time, health, and personal life for decades, only to be treated like a disposable resource when management decides to cut costs.
Never confuse your paycheck with loyalty, and never mistake corporate propaganda for genuine appreciation. You are paid for your skills, expertise, and time not because the like USAA cares about you and your family well being. The more emotionally invested you become in an organization that sees you as a headcount or budget line, the more painful the betrayal can be when they decide you're expendable. This is the fact not some wild imagination.
Remember, USAA will protect their financial interests without hesitation, so you should protect yours just as aggressively. Invest your loyalty in yourself, your family, your health, your skills, and your financial security. Build your future instead of blindly building someone else's business. Because when the major layoffs comes next year, your years of dedication won't necessarily save your job, and no corporate slogan will pay your bills.
Be professional, work on updating your skills, collect your paycheck, and never sacrifice your life for a company that would replace you without losing a night's sleep. Your employer is not your family, and your loyalty is not a debt you owe them.