For those who are new here...Kyndryl is the former IBM Global Technology Services (GTS) business, also known as strategic outsourcing. Old timers would recognize it as division 07, the part of the business that managed customer data centers.
GTS was spun off for a bunch of "structural" reasons, the most basic being that the transition to cloud computing invalidated a lot of IBM's product and service offerings. IBM spun off the business into a separate company, and spun off lots of now-former IBM employees along with it. But just as the business was having troubles under the IBM brand, it is suffering the same troubles with the Kyndryl brand. As many here predicted early on, a lot of customers bailed as soon as their multi-year service contracts came up for renewal. In a world of cloud computing and software+hardware as a service, who wants to make multi-year capital investments in IT infrastructure and have IBM or Kyndryl run them?
Set aside the admittedly colorful discussions about incompetent and corrupt management. Yeah, it's all true, but the real problem with Kyndryl is that the business was doomed to failure from the start.