Who was the genius who decided that a Satisfied customer response equals a 1 out of 5? We're asking for emails for someone spending 2 seconds in the store getting a coke, to get a survey email and sc--w us over.
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@dv Stores deserve better
Hmmm. Reviews are also based on a five point scale - with a THREE being you’re doing a good job and a 5 is basically unattainable because it’s for the super cream of the crop that no matter how good or how hard you work you are will never get! But I don’t see a problem.
I can’t wait to see if my store gets shouted out for terrible customer service in the next company meeting.
Just another way for the company to say that none of us are working hard enough. Meanwhile, store teams can't even go to the bathroom because there's only one person working at the store.