My Team Lead tells me my AHT su-ks. My Team Lead's boss tells me I'm doing a Great job with AHT and other key metrics. Ok, I think there is some ping pong going on. So maybe they really want to terminate me and leave feeling gaslit and Confused when I'm either terminated, or if I'm lucky..displaced. I really wish I had been displaced on May 26. For the record, you can't expect any call with serious issues to end in less than 4 minutes.
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@dr Average Handle Time. OP is a call center person.
After hours trading?
I wouldn't worry about it, as long as you know the goals and where you're at you shouldn't be chasing that validation. But it sounds like the TL is looking for things to coach you on, I wouldn't read into it.