John says we need to “stand behind our products and services” and use them ourselves if we expect others to switch to AT&T.
Here’s the problem, John. We literally implemented 5x RTO because apparently we don’t believe our own employees can work effectively from home, even though we sell the very services that make remote work possible.
How the he-l are we supposed to sell people on the benefits of AT&T when our own leadership doesn’t seem to believe in them enough to let its employees use that flexibility themselves?
Maybe we’d be more enthusiastic about our own products, more likely to use them, and more willing to recommend them to friends and family if we actually experienced the benefits firsthand instead of being forced into an office five days a week.
You want employees to stand behind AT&T? Start by giving us a reason to believe in what we’re selling. You can’t preach the benefits of connectivity and flexibility to customers while refusing to trust your own employees with it. Practice what you preach.