So we were informed that we need to have 7 hours of steady typing, mouse clicks and phone per day. After removing allotted lunch/breaks, that is 100% of time chained to a desk? So we are forced to drive hours to sit in an open plan sweatshop just to continuously type and click? Wasn't the "purpose" of forcing everyone into an office for COLLABORATION? Why does WF hate their employees?
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Yes, this is real. It has not rolled out everywhere yet. Global Operations is one of the first. Managers communicate that it's not intended to track individual performance but rather broad trends in a department. Yeah, right. If those trends don't meet some arbitrary standard of productivity, how do you think they will solve that? Yes, they will analyze who on the team is low productivity and research why. It may take a year or so before it really gets widespread but it is a thing. Just like MS Checkin isn't going to be used to track each employee's location. hahaha.
We need you back in the office to collaborate.... oh wait... you need 7 solid hours of clicks and typing... ah micromanaging at it's finest.
They are tracking everyone in every group. Each OC member has their productivity data. It's based on keystrokes and interactions on Teams. You get assigned a segment of "productive time" for each action.
They know what the enterprise average is for "hours worked each day" and where each OC group falls. Because of this stupid math, they think there is massive capacity (I.e. we are not working full days), so expect to see deeper cuts in staffing to reduce this received slack. Just freaking crazy.
@b9 my guess would be a call center. I worked in a call center here years ago and it was literally the most miserable depressing job I’ve ever had. You have to stay logged into the phone system, breaks and lunches are scheduled, and any time you had to use the restroom you had to put your phone status in a special code. Every minute is tracked and you are reviewed on your adherence to the requirements. I truly couldn’t believe a job so horrible existed here or anywhere else for that matter.
PYAUTOGUI
Maybe hourly call center employees..
But as a salary employee in cards, they dont track anything besides the in office stuff, or if they do they sure don't use it.
@bv straight facts! We were told the same thing
First determine the idle away timer.
Set alarms at random times and return at various times within that span on random days. That way there would be no pattern involved.
Upon returning at least click something refresh email, navigate a few explorer windows. Randomly leave it on something every time you leave. When returning, do more movement in a different order.
How is it even possible to manage a steady 7 hours? Like what if you are in an in person meeting? I know they are tracking but they didn’t give is a minimum number. I wonder if they track content? Like what’s to stop me from using a keyboard tapping device just to make sure I’m typing when I’m in the bathroom or getting a drink of water. Wasn’t there a Black Mirror episode about this?
Lies...so many lies....
@b9 REVS Operations
I just set up a stuffed dummy in my chair and have a tape recorder produce sentences like "Jiminy Cricket, I am working mighty hard here, folks". I have gotten more positive responses and compliments than ever before. Wells Fargo is a dream come false
What kind of sick LOB do you work in? This is definitely not company wide.
There has to be an AI app that produces keystrokes and calls made - research folks, to the Bat Cave !
You will own nothing and like it !
@OP
Man, your job here at WF must be the absolute worst they offer.
Maybe it's time to switch it up and jump to a much better one that doesnt have to deal with that cr8p?
What LOB? Haven’t heard anything about this.
Exhibit Z demonstrating that it was never about collaboration. HY wants us gone, that's all their behaviors are ever about.
@OP Hate is a two way street. Employees hate WF so it's a reciprocal kind of affair.
Weird, very, very weird.
I guess I'll have to decline almost all meetings in the name of productivity metrics. Sounds good to me.