I see the ecosystem is depleting and strained.
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Those that are still at Oracle constantly bi--h about the lack of support. Go figure when you cut most of the support staff and ask the remaining poor souls to take up the 'slack'. And this a technology 'leader' Ya think?
There are specific VPs who are pushing AI Agents and posting all over LinkedIn as if Marketing is their day job. They have asked their staff to like and repost. No dissent allowed.
That's toxic positivity.
Over-confidence and eagerness like this will sabotage any sensible decisions by others very quickly.
@ak Most people simply give up when the internal AI fails to resolve the reported issues.
I bet "the brass" are told those are successful incident resolutions.
I observed on Linkedin my colleague from other team works as QA in TypeScript and now switched into learning Java basics… Waste of time in the AI era.
If they think Ai agents can resolve customer issues and inquries they live in cuckoo land.
See the internal IT tickets channel, red alerts going everyday with delays. Now imagine for the customers.