Hi Fiserv folks! Several Truist people stopping by your forum. Mike Lyons was just announced as our incoming CEO. What can you tell us about working under him? Decent guy overall? How was his leadership style? Transparent and approachable, or more top-down? Did he allow any real flexibility with remote/hybrid work or was it mostly strict in-office?
Things have been challenging at Truist for quite a while, and morale and confidence in leadership are at some of the lowest levels many of us have ever seen, so we're realistic that a new leader won't fix everything overnight. From what we've heard, he stepped into a tough spot at Fiserv too. For anyone who was there during his time, did you see things starting to improve on culture, trust, accountability, employee engagement, or work-life balance, even if the transition was difficult or painful at first? Any honest long-term thoughts? Good, bad, or mixed? Appreciate the real talk.